Small and medium-sized businesses (SMBs) face numerous challenges when it comes to managing their IT. Limited resources (both human and money), lack of expertise, and the need to focus on core business operations often make it difficult for SMBs to understand and manage technology needs. This is where Managed Service Providers (MSPs) come in. In this blog article, we will explore the reasons why SMBs should consider partnering with MSPs to enhance their IT capabilities and drive business growth.
Cost-Effective IT Solutions:
One of the primary reasons why SMBs need MSPs is the cost-effectiveness they offer. By outsourcing their IT needs to MSPs, SMBs can avoid the high costs associated with hiring and training an in-house IT team. MSPs provide a range of services, including network monitoring, data backup and recovery, cybersecurity, and software updates, all at a predictable monthly cost. This allows SMBs to allocate their resources more efficiently and focus on their core business.
Access to Expertise and Advanced Technology:
MSPs are experts in providing IT services and have a team of highly skilled professionals with expertise in variety of technology. By partnering with MSPs, SMBs gain access to the depth of knowledge and experience from IT experts who can handle complex tasks and provide strategic guidance. Additionally, MSPs stay up-to-date with the latest technology trends and can recommend and implement solutions that can help SMBs stay competitive in the market and safe from hackers.
Proactive IT Support and Maintenance:
MSPs offer proactive IT support and maintenance, which is crucial for SMBs. They monitor networks, identify potential issues, and take preventive measures to avoid downtime and disruptions. MSPs also provide regular software updates, security patches, and system maintenance, ensuring that SMBs’ IT remains secure and up-to-date. This proactive approach helps SMBs minimize the risk of costly IT failures and ensures smooth business operations.
Enhanced Data Security:
Data breaches and cyberattacks pose a significant threat to SMBs. MSPs play a vital role in safeguarding SMBs’ sensitive data and protecting them from potential security breaches. They implement robust cybersecurity measures, such as firewalls, antivirus software, and encryption, to ensure data confidentiality and integrity. MSPs can also conduct regular security audits and vulnerability assessments to identify and address any potential weaknesses in the IT infrastructure.
Scalability and Flexibility:
As SMBs grow, their IT needs evolve. MSPs offer scalable solutions that can adapt to changing business requirements. Whether it’s adding new users, expanding storage capacity, or integrating new software, MSPs can quickly and efficiently accommodate these changes. This scalability and flexibility allow SMBs to focus on their growth without worrying about the limitations of their IT infrastructure.
If your company could use the cost-effective solutions, access to expertise, proactive support, enhanced data security, and scalability that come from using a MSP, then contact us for assistance.
Businesses are face an increasing number of cyber threats. To protect sensitive data and prevent hackers from gaining access, implementing stronger security measures is crucial. One such measure is 2-factor authentication (2FA). Let’s look at the importance and security benefits of 2FA for businesses.
Enhanced Account Security:
2FA adds an extra layer of security to the traditional username and password login process. By requiring users to provide a second form of authentication, such as a unique code sent to their mobile device, it significantly reduces the risk of hackers from gaining access. Even if a hacker manages to obtain a user’s password, they would still need the second factor to gain access.
Mitigation of Password-related Risks:
Passwords are often the weakest link in security systems. Many users tend to reuse passwords across multiple accounts or choose weak and easily guessable ones or re-use the same password while incrementally changing a digit or two. With 2FA, even if a password is compromised, the additional authentication factor acts as a safeguard, making it significantly harder for attackers to gain access.
Protection Against Phishing Attacks:
Phishing attacks, where attackers trick users into revealing their login credentials, are a common threat to businesses. 2FA provides an additional layer of defense against such attacks. Even if a user unknowingly falls victim to a phishing attempt and enters their credentials on a fake website, the second authentication factor would prevent the attacker from accessing the account.
Compliance with Industry Regulations:
Many industries, such as finance, healthcare, government contractors, and e-commerce, are subject to strict data protection regulations. Implementing 2FA helps businesses meet compliance requirements and avoid potential penalties. It demonstrates a commitment to safeguarding sensitive customer information and builds trust with clients.
Cost-Effective Security Measure:
Implementing 2FA does not require significant financial investment. Many 2FA solutions are readily available and can be easily integrated into existing systems. Considering the potential financial and brand reputation damage caused by a security breach, the cost of implementing 2FA is minimal compared to the benefits it provides.
In an era where cyber threats are constantly evolving, businesses must prioritize security measures to protect their valuable data. 2-factor authentication offers a simple yet effective way to do so.
If your company is interested in implementing 2FA across the entire organization, then contact us for assistance.
We have decided to make a business change that includes no longer directly selling phone services, but instead we are moving our clients to RingCentral. They are the industry leaders in this type of service and their rates are very competitive. One of their killer features is the Teams integration
RingCentral for Teams – Embedded App
RingCentral for Teams embedded app enables calling from the Teams app to both internal extensions and external numbers. It’s the simplest way to supercharge the phone experience for both end users and IT admins without having to deploy a new app to end users. Most importantly, there’s no need for an added Microsoft calling or E5 license to capture this value. This solution is ideal for organizations that want to:
leverage RingCentral’s superior telephony while maximizing the value of their Teams investment
avoid the added cost of Microsoft’s calling license
With the RingCentral for Teams embedded app, users access an icon presented in Microsoft Teams. They can then place and receive calls, access voicemails and voicemail transcriptions, and send or receive an SMS or fax. These tools fill critical gaps in Microsoft Teams, transforming it from messaging and video meeting tool to a communications powerhouse. This approach is also a money saver, as it doesn’t require the added cost of a Teams Phone or E5 license.
If your company is currently using Microsoft Teams for communications and want to add the incredible functionality that RingCentral brings, then contact us for assistance.
Every modern business has one thing in common – the internet.
Businesses are using computers, smart phones, tablets, etc. to connect to the internet for research, shopping, advertising, or any number of things. With a connection to the internet comes the need for routers, switches, wireless, and other network hardware to distribute internet connectivity across the company. There are malicious people on the internet that are setting traps and trying to break into companies which necessitate the use of tools like antivirus, internet filtering, spam filtering, and other protective measures. There are also people who work from their homes and need to have a way of tunneling safely into the network to use the resources there.
All of this has to be managed by someone in the company or you can contract with a managed IT service provider.
If your company needs help managing all the things connected to your internet, then contact us for assistance.
Wi-Fi technology is ingrained into our everyday lives WE COLLECTIVELY STREAM more movies and TV shows, play more online games, and make more video calls than ever before, and all this activity puts a serious strain on our Wi-Fi networks. Wi-Fi 6e has various features to improve the efficiency and data of your wireless network and reduce latency. the latest Wi-Fi 6e standards offers a range of benefits, including faster and more reliable access. So, what is Wi-Fi 6e and what are some of the benefits?
Wi-Fi 6e explained
Existing technologies operate on two frequencies 2.4 GHz and 5GHz which have become more congested over time; Wi-Fi 6e adds access to a third frequency, 6GHz. now wireless devices can also use the 6GHz band. And the 6GHz band opens up the opportunity for higher transfer speeds. On top of that, currently there are about four 160 MHz-wide channels with normal Wi-Fi this 6GHz band brings with it seven 160 MHz-wide channels, More available channels mean more available spectrum for Wi-Fi service “and less overlap between networks in crowded areas like apartment complexes or offices,”. with less overlap and congestion you are able to connect more devices with the same efficiency expectation. Additionally there have been security improvements with Wi-Fi 6E that puts the burden on the router, rather than you, to secure connections between your devices. WPA3 is mandatory for all Wi-Fi 6 certified devices, which provides the latest security and authentication protocols.
Summary of Benefits
Faster, more reliable connection
Transmits data faster with less interference.
You don’t have to compete with traffic from other devices or networks.
Security improvements making it more secure and harder to hack
Accommodates more connected devices
If your company is looking to upgrade the wireless coverage in your office, whole building, or entire business complex, then contact usto evaluate your WiFi needs.
This is the seventh in a series about the concept of Zero Trust, which means in the IT sense that you trust nothing and always verify everything surrounding and connected to your network. Today’s discussion will be on software patching.
Software Patching
Software patching is a neccesity because no person who writes code is perfect and hackers are actively looking for these mistakes. The hackers find the mistakes and then develop ways of using these to exploit the software, computer, or whatever else they can gain access to. The only way to combat both the mistakes and the exploits is to discover them before the hackers do and patch the hole in the software. This patch can however lead to unforseen consequences to the software, so a plan for testing and deployment of patches is needed to avoid unexpected downtime to businesses.Here are some questions to ask:
Do you know all of the hardware and software on your network?
Do you check for hardware, operating system, and other software regularly?
How do you check for updates, patches, or upgrades to software?
How do you install these patches? Is it automated?
Are these patches tested before installation?
What happens if a patch causes problems?
Do you have a log of all installed updates?
Are any systems or software on your network no longer supported for updates?
If your company is going to use full disk encryption or has compliance requirements that you need consulting for, then contact us for assistance.
This is the sixth in a series about the concept of Zero Trust, which means in the IT sense that you trust nothing and always verify everything surrounding and connected to your network. Today’s discussion will be on endpoint security.
Endpoint Security
Endpoint security is a fancy term used to describe how the computers on the network are protected. This used to be done by antivirus but due to the complexity of the attacks hackers are using to compromise networks these days, the definition has expanded greatly. This now includes things like Enhanced Detection & Response software, Security Operations Centers, DNS Filtering, employee train and more. Here are some questions that you should be asking yourself:
Are your endpoints protected by antivirus or enhanced detection & response?
Is website traffic being monitored? Restricted?
Are your employees being trained in cyber security?
Are computer logs being monitored for malicious activity?
Would unusual or suspicious activity on a computer be noticed? Alerted on?
Do you have security permissions set on all file shares?
Do you have least privileged access configured on those shares?
Do you keep track of what software is installed on all workstations?
Do you block access to unauthorized software?
Are files encrypted on servers and workstations?
Are your mobile devices managed? Can you wipe them remotely?
Are USB ports blocking removeable storage devices?
Are endpoints set to automatically log-out?
If your company is going to use full disk encryption or has compliance requirements that you need consulting for, then contact us for assistance.
This is the fourth in a series about the concept of Zero Trust, which means in the IT sense that you trust nothing and always verify everything surrounding and connected to your network. Today’s discussion will be on secure remote access.
Secure Remote Access
Secure Remote Access is the ability to connect to company resources from anywhere in a manner that does not compromise security. This can be done by several means including remote access software, Virtual Private Network (VPN), or File Sync & Share (FSS). Here are some questions that you should be asking yourself:
Does anyone in your organization work from home or remotely?
How are they remotely connecting to the office?
Are you able to revoke access to the office if they leave the company?
If that connection is a modern VPN, what type of security does it use?
Is your VPN based on passwords or certificates?
Does the VPN log usage statistics?
If that connection is a remote access software, what type of security does it use?
Does the software limit who has access to which resource?
Does the software log who is logging in and for how long?
If that connection is via FSS, what type of security does it use?
Does your FSS have file versioning, backups, and ransomware protection?
Does the FSS limit who has access to which resource?
Do you use 2FA as part of your remote access?
Take time to think about these questions and decide where changes can be made to better protect your IT investments, or contact us to do the thinking for you.
This is the second in a series about the concept of Zero Trust, which means in the IT sense that you trust nothing and always verify everything surrounding and connected to your network. Today’s discussion will be on the vendors you purchase network equipment from.
Trusted Vendors
Trusted vendors are those who supply workstations, servers, routers, switches, power protection, software, and anything else connected to your network. Here are some questions that you should be asking yourself:
Do you know who makes your network equipment, servers, computers, and software?
Do you know the way to contact their support and have current account access information?
Do you have current warranties / support contracts on hardware and software?
Is the hardware able to perform at the level needed?
Are you purchasing software from those who meets industry standards?
If a subscription, how much are you paying and are you on the correct plan for your needs?
When is the last time you upgraded your software and hardware?
Have you budgeted for the next upgrade?
Take time to think about these questions and decide where changes can be made to better protect your IT investments, or contact us to do the thinking for you.
83% of employees continue accessing old employer’s accounts
A study was performed by Beyond Identity throughout the US, UK, and Ireland which found that 83% of employees admitted to maintaining continued access to accounts from a previous employer. Also a shocking 56% admitted to using this access to harm their former employer.
The study also states that a professional and details offboarding process can prevent unauthorized access by former employees by eliminating their passwords and other insecure authentication methods. Strangely enough this also creates a sense of goodwill in the company that helps to lessen the motivation for employees to attempt this kind of malicious access. This kind of process is vital considering the current employment market and high turn over rates at almost all companies.
If your company does not have a detailed and documented offboarding process, thencontact usfor assistance.
And God will generously provide all you need. Then you will always have everything you need and plenty left over to share with others. As the Scriptures say,
“They share freely and give generously to the poor. Their good deeds will be remembered forever.”
For God is the one who provides seed for the farmer and then bread to eat. In the same way, he will provide and increase your resources and then produce a great harvest of generosity in you. - 2 Corinthians 9:8-10
