It is official – the month of September marks three years in business for Farmhouse Networking. We have been truly blessed by God to have been able to serve the Grants Pass and surrounding business communities by providing exceptional IT managed services. We look forward to many more years of giving you the highest level of support possible so that you can focus on getting business done. With this anniversary we plan on rolling out some enhancements to our monthly service offerings:
Enhanced Monthly Maintenance
Standard Maintenance: For those who are not current managed clients, these basics have always been a part of our service offering:
- 5-year Technology Plan & Budget
- Full Network Inventory
- Hard Disk Checkups (Bi-Monthly)
- Hard Disk Defragmentation (Monthly)
- Temporary File Cleaning (Weekly)
- Anti-Virus Software (Constant Monitoring)
- Operating System Updates (Weekly)
- Error Log Monitoring (Constant Monitoring)
- Power Settings Management (Constant Monitoring)
- Windows Services (Constant Monitoring)
Continued Improvements: Over the past 3 years we have also added the following features to our service at no additional costs:
- Ticketing System Portal
- Email Support to Create Tickets
- Security Incident Response Plan
- Vendor Information Tracking
- Third-Party Software Updates (Monthly on Firefox, Chrome, Acrobat Reader, ….)
- Email Blacklist Checking (Daily)
- Warranty Checking (Monthly on All Major Brands)
- Operating System Intrusion Detection (Constant Monitoring)
- Support for MacOS & Linux (Constant Monitoring)
- Server Applications (Constant Monitoring)
- Hardware Events (Constant Monitoring)
Enhancements to Come: In September, we will be adding these new exciting features to our service:
- DNS filtering – this will further protect your network from external threats by stopping accidental surfing to malicious sites. It also can increase productivity and network speeds by limiting wasteful frivolous surfing during company time.
- Dark Web Scan – Each monthly client will have the “Dark Web” scanned to see if any email addresses connected to the company have been involved in a previous password breach.
- Weekly Security Newsletter – Farmhouse Networking is partnering with a national security non-profit to deliver up-to-date news and information about how to stay safe online. These weekly newsletters will be packed with valuable information and delivered to everyone in your organization.
As our service offering has expanded, we have deepened our ability to monitor our customers networks to proactively respond to alerts before they become problems. We have continued to add levels of protection to make sure that our clients systems are safe from the ever-expanding list of threats. All this has been done at no additional cost, despite inflation, up to this point. To continue offering this high level of service, Farmhouse Networking is making a couple small changes to its prices that will be effective September 1st, 2018.
- Monthly Maintenance Clients – our services are based on a per device basis and the cost per workstation will be $25 per month for remote maintenance and $50 per month for full service maintenance. All other prices will remain the same for every other device on the network. This will only effect clients whose contracts are renewing after September 1st, 2018 – any renewed before that will keep their prices the same for the next 12-month term.
- Small Business Clients – those who do not have a server and have less than 5 workstations, our hourly rate will be $80 per hour for on-site service and $40 per hour for remote service (billed in 15-minute increments). That is only $10 more for on-site support and $5 more for remote support.
- Standard to Medium Clients – those with a server or more than 5 workstations, our hourly rate will be $120 per hour for on-site service and $60 per hour for remote service (billed in 15-minute increments). That is only $10 more for on-site support and $5 more for remote support.
- Tier-3 Clients – those technology companies that utilize our advanced expertise to better serve their clients, our hourly rate will be $40 per hour for remote service (billed in 15-minute increments). That is only $5 more for remote support.
- Charity Clients – those non-profits that pay for support, our hourly rate will remain at $70 per hour for on-site service and $35 per hour for remote service (billed in 15-minute increments).
For all our monthly maintenance clients, we will be calling to schedule our semi-annual meeting to check-in with you during the month of September. At that time we will be performing another network inventory to insure that all network assets are covered properly under your current contract. We cannot thank all our clients enough for your continued use of our IT services. We look forward to continuing to serve you.
Know the state of your flocks,
and put your heart into caring for your herds,
for riches don’t last forever,
and the crown might not be passed to the next generation.
After the hay is harvested and the new crop appears
and the mountain grasses are gathered in,
your sheep will provide wool for clothing,
and your goats will provide the price of a field.
And you will have enough goats’ milk for yourself,
your family, and your servant girls.
Proverbs 27:23-27
