Category: Tier 3 IT Support

End-of-Year Technology Checklist

As the year comes to a close, we at Farmhouse Networking want to ensure that your business technology is in optimal shape for a successful transition into the new year. We’ve put together a checklist to help you wrap up the year on a technologically high note. Some of these items we will work on together, and others will be the responsibility of your team.

Items we will work on together:

Asset Inventory: We have recently conducted a thorough review of your technology assets, including hardware, software, and networking equipment. We updated your inventory list to account for any additions or retirements of assets throughout the year. You should be receiving an invite to our new system called Narmada which gives you constant access to our replacement recommendations.
Password Security: Prompt your team to implement multi-factor authentication for critical systems and applications. This will help to enhance password security. This is not something that should be put off till later. Get it setup on every site possible. It can be made easier with a password manager.
Software Updates: We ensure that standard software applications, operating systems, and antivirus programs are up to date with the latest patches and updates. If you have industry specific software it would be a good time to check with them on the status of your support contract and if there are needed updates.
Data Backups: Verify that your data backup systems are functioning correctly. Test the restoration process to confirm that your business can recover essential data in the event of a disaster. If you don’t have backups in place now is the time to get this critical technology in place.
Security Assessment: Conduct a Security Risk Assessment to identify and address potential vulnerabilities. Ensure that your cybersecurity measures are up to date to protect against evolving threats. Many companies don’t realize that current compliance standards require this.
Employee Training: Provide cybersecurity training to employees to reinforce best practices and raise awareness about potential threats. This should be mandated by your team’s management.

Items you should work on with your team:

Subscription Reviews: Review and audit all software and service subscriptions to ensure they align with your business needs. Cancel any unnecessary subscriptions to optimize costs.
Budget Review: Evaluate your technology budget for the year and identify any areas where adjustments may be needed for the upcoming year.
Technology Roadmap: Develop or update your technology roadmap for the coming year, aligning it with your business goals and objectives.
Compliance Check: Ensure that your technology practices comply with industry regulations and standards applicable to your business.
Communication Plan: Communicate any upcoming changes or upgrades to your team to ensure a smooth transition without disruptions.
Policies & Procedures: Review current documentation to make sure that it includes all needed items like disaster recovery, incident response, computer use, BYOD, and AI usage.

Once you have determined some of your goals and budget, we should meet to discuss the implementation plan for any changes. We will be contacting you in February to setup our next Semi-Annual Business Review (SABR) meetings to discuss this years plan.

If you have any questions or need assistance with any of these items, please don’t hesitate to reach out to our support team. We’re here to help you navigate the year-end process and ensure a seamless start to the new year.

Navigating the Digital Apocalypse: A Step-by-Step Guide for When the Internet Goes Out

Businesses heavily rely on internet access to stay connected and productive. However, what happens when the internet goes out? Whether it’s a temporary outage or a prolonged disruption, losing internet access can have a significant impact on businesses.

We will explore strategies and solutions for navigating the digital apocalypse and ensuring business continuity when the internet goes out. From setting up backup remote access options to implementing offline communication channels, this guide is a must-read for business owners looking to mitigate the impact of internet disruptions and keep their operations running smoothly.

Understanding the Impact

Before we delve into the strategies and solutions for navigating the digital apocalypse, it’s important to understand the potential impact of internet outages on your business. The consequences can be far-reaching and vary depending on the nature of your operations.

Productivity: Productivity can take a major hit when your employees are unable to access crucial online tools and resources. This can result in missed deadlines, delays in client deliverables, and a general slowdown in operations. It’s essential to assess which tasks are entirely dependent on internet connectivity and identify alternative methods to carry them out in the event of an outage.

Customer Satisfaction: If your business relies heavily on online customer interactions, such as e-commerce or customer support, a loss of internet connectivity can lead to frustrated customers, failed transactions, and a tarnished reputation. Having a plan in place to manage customer expectations during an outage is crucial.

Financial Impact: Depending on the duration and severity of the disruption, revenue loss can be substantial. To mitigate this risk, businesses should explore options for data backup, cloud services, and redundancy measures that ensure a seamless transition during an outage.

Preparing for Internet Outages

Backup Plan: One of the most effective ways to ensure business continuity during an internet outage is to have a comprehensive backup plan in place. This involves identifying critical systems and data that need to be accessible offline and regularly backing them up. By doing this, you can minimize the disruption caused by an extended outage and quickly get your business back up and running locally.

Redundancy: This might involve investing in multiple internet service providers (ISPs) or using alternative modes of connectivity, such as mobile hotspot devices or satellite internet. By diversifying your options, you can minimize the risk of a complete loss of internet connectivity. There are even routers that have multiple internet connections with automatic failover or cellular data backups.

Stay Connected

When the internet goes out, it is crucial to have a backup option that allows you to stay connected and continue basic business activities. Mobile hotspots and cellular data can be lifesavers in these situations. Investing in a reliable mobile hotspot device, which uses cellular data to create a Wi-Fi network, can ensure that you have access to the internet even if your primary connection fails. These devices are portable and easy to set up, making them convenient solutions for businesses of all sizes.

Before an outage occurs, it is essential to have a backup cellular plan in place. Assess your cellular service provider options and choose a plan that offers sufficient data, preferably with unlimited options. This will allow your team to continue accessing critical applications, emails, and other online resources without interruption. Furthermore, it is crucial to educate your employees on how to connect and utilize these backup solutions effectively. Inform them about the availability of mobile hotspots and ensure they understand how to use cellular data efficiently without exceeding the limits of the backup data plan.

By incorporating mobile hotspots and cellular data into your backup plans, you can maintain business productivity and minimize the disruption caused by internet outages.

Stabilize Communication

In times of internet outages, it becomes crucial to stabilize communication within your business. Without reliable internet access, VoIP phones and other forms of digital communication with clients and colleagues can become challenging. However, there are alternative solutions that can keep your business running smoothly.

VoIP Routing: Before an outage occurs, take the time to talk to your VoIP phone provider to explore options of how calls will be routed when the internet is out. There are often options that allow calls to be sent to an alternative number or cellphone app during an internet outage.

Mobile Devices: While the office internet may be out it does not necessarily mean that the cellular networks will be down at the same time. Before an internet outage occurs, make sure your team has important digital communication apps installed and that they are familiar with these tools. Provide training sessions or tutorials to ensure everyone is comfortable using them. Additionally, it is essential to have a backup option in case of technical difficulties with the primary tool.

Remote Work Policies

In the midst of a digital apocalypse, it is crucial for businesses to have well-established remote work policies and procedures in place. These policies ensure that employees can continue their work even without internet access, minimizing the impact on productivity. Remote work policies outline expectations for employees when working from home or other offline environments. They should include guidelines for communication, task management, and project deadlines. By establishing clear procedures, businesses can maintain a sense of normalcy and ensure that everyone knows how to navigate through the internet outage.

Additionally, remote work policies should address data security concerns. Employees should be educated on how to handle sensitive information and the appropriate measures to take when working outside the office. Regular training sessions can help reinforce these policies and keep employees up to date with best practices. By implementing remote work policies and procedures, businesses can effectively adapt to the challenges of a digital apocalypse.

Business Continuity Plan

When the internet goes out, having a comprehensive business continuity plan becomes paramount for businesses to minimize disruptions and maintain operations. A business continuity plan outlines the actions and strategies that need to be executed when faced with a digital apocalypse. This plan should include backup communication systems, such as phone lines or walkie-talkies, that can be utilized when the internet is unavailable. Additionally, offline storage and backup systems should be in place to ensure that critical data is available during an internet outage.

Creating a task force dedicated to business continuity can be invaluable during these times. This team can be responsible for implementing and executing the business continuity plan, regularly testing its effectiveness, and making necessary adjustments.

Optimizing remote work infrastructure is essential for seamlessly operating during an internet outage. Contact us today to get prepared before the digital apocalypse occurs.

End-of-Year IT Tax Deductions for Business Owners

It’s that time of year, business owners need to start thinking about tax deductions and ways to maximize profit protection. One area not to be overlooked is IT expenses since IT plays a crucial role in every business. The good news is that many IT expenses can be deducted from your taxes. From hardware and software purchases to cybersecurity measures and cloud services, there are several essential IT tax deductions that can help you lower your tax bill and keep more money in your profit column.

IT Tax Deductions for Business Owners

As a business owner, it is crucial to recognize the importance of taking advantage of IT tax deductions before the end of the year. These deductions can significantly impact your bottom line. By deducting IT expenses, you are not only reducing your tax liability but also creating funds to re-invest in the growth of your business and upgrading to the latest technology, which positions your business for long-term success.

IT Tax Deductions to Maximize Your Savings

Take advantage of these IT tax deductions to maximize their profit savings:

Software and Hardware Expenses: Deducting the cost of industry specific software and hardware purchases is an excellent way to save on taxes. Whether you invested in new computer systems or upgraded your existing software, remember to include these expenses in your deductions as capital expenditures. Profit savings can be compounded by taking the amount saved through IT tax deductions and spending it on further software and hardware purchases.

Cybersecurity Measures: With the increasing threat of cyberattacks, investing in cybersecurity measures is crucial. These expenses can also be deducted from your taxes. From firewalls to antivirus software, make sure to claim any cybersecurity investments you have made throughout the year.

Cloud Services: Many businesses have moved to using cloud services for their storage and daily operations. These operational expenses are also eligible for tax deductions. Whether you use cloud computing, backup services, or cloud-based software, remember to include these costs in your deductions.

By focusing on these essential IT tax deductions, you will minimize your tax liability and position your business for success in the coming year.

Consulting with a Certified Public Accountant

While it’s important to have a basic understanding of the IT tax deductions for your business, it is equally important to consult with a certified public accountant. A knowledgeable CPA can provide you with personalized financial advice and guidance based on your company’s unique situation.

Tax laws and regulations are constantly changing, and it can be challenging to keep up with all the updates. By working closely with a CPA, you can stay updated on the latest deductions and strategies to maximize your savings while staying compliant with the law. They can review your financial records, identify missed deductions, and help you make informed decisions that positively impact your bottom line.

Remember, seeking advice from a tax professional will not only help you optimize your profit savings but also give you peace of mind knowing that your tax returns are accurate and in line with the regulations.

Keeping Detailed Records

One essential practice for maximizing your IT tax deductions is keeping detailed records of your IT expenses. Maintaining accurate and organized records throughout the year can help you claim all eligible deductions at tax time.

Start by creating a system to track and categorize your IT expenses. This can include items like software and hardware purchases, IT services, website development costs, and data storage fees. Keep receipts, invoices, and any supporting documents for each expense. Having detailed records allows you to easily identify and calculate eligible deductions. It also provides evidence and documentation if you ever face an audit or need to justify your deductions to the IRS.

Consider using accounting software or cloud-based platforms to streamline the record-keeping process. These tools can help you track expenses, generate reports, and ensure accuracy in your financial records. By maintaining detailed records of your IT expenses, you not only ensure that you are taking full advantage of available deductions, but you also create a solid foundation for your overall tax strategy.

Utilizing Section 179 Deductions

Section 179 of the tax code allows businesses to deduct the full purchase price of qualifying equipment and software purchased or financed during the tax year. By utilizing Section 179, you can deduct the entire cost of eligible technology investments in the year they are purchased. This deduction can help reduce your overall tax liability, allowing you to maximize your profit savings.

To qualify for Section 179 deductions, the equipment or software must be used for business purposes more than 50% of the time. This deduction is particularly beneficial for businesses investing in technology upgrades or replacements, as it encourages the adoption of new and improved IT systems. Be sure to consult with a tax professional to determine the eligibility of your IT investments for Section 179 deductions and to ensure you are maximizing this deduction for your business.

Bonus Depreciation for IT Purchases

Business owners can also benefit from bonus depreciation for their IT purchases. Bonus depreciation allows businesses to deduct a percentage of the cost of qualifying assets in the year they are placed in service. Under the Tax Cuts and Jobs Act, businesses can take an 80% bonus depreciation deduction for qualified property acquired and placed into service in 2023, then depreciate the remaining 20% over the course of several years.

To qualify for bonus depreciation, the property must have a recovery period of 20 years or less and be purchased for business use. This deduction is particularly valuable for businesses that are investing in new IT equipment or upgrading their existing technology infrastructure.

By timing your IT purchases strategically, you can take full advantage of bonus depreciation and significantly reduce your tax liability. However, it’s important to note that bonus depreciation is subject to change based on tax laws and regulations, so consulting with a CPA is crucial to ensure compliance and maximize your savings.

Research and Development Tax Credit

While bonus depreciation and Section 179 deductions are great for maximizing your tax deductions when it comes to IT purchases, there is another valuable tax credit that often goes unnoticed – the Research and Development (R&D) tax credit.

The R&D tax credit is designed to incentivize businesses to invest in innovation and development activities. Many business owners mistakenly believe that this credit is only applicable to scientific or technological research. However, the R&D tax credit is much broader than that and can apply to a wide range of industries and activities.

To make the most of the R&D tax credit, it’s important to keep detailed records of your qualifying activities and expenses. Consult with a tax professional who specializes in this area to ensure that you are maximizing your tax savings while staying compliant with the IRS requirements.

To make best use of your IT tax deduction spending, contact us to discuss new purchases and upgrades.

Understanding NIST 800-53 Rev 4: What Business Owners Need to Know

It has become increasingly crucial for businesses to prioritize cybersecurity. We all need to be proactive in safeguarding sensitive information and protecting against cyber threats. The National Institute of Standards and Technology (NIST) has been providing standards for cybersecurity practices. We will now delve into the updates and key changes in the fourth revision of the renowned NIST 800-53 publication.

Expanded Scope:
NIST 800-53 Revision 4 broadens the standards scope to include private sector organizations dealing with sensitive information. This expansion reflects the need for all companies to implement cybersecurity best practices.
Threats and Vulnerabilities:
This revision incorporates emerging threats and vulnerabilities faced by organizations today, such as advanced persistent threats, insider threats, supply chain risks, and cloud computing challenges. It emphasizes the importance of a comprehensive approach to identify and mitigate these risks effectively.
Security and Privacy:
NIST 800-53 Revision 4 highlights the connection between security and privacy. The guidelines provided help organizations maintain the delicate balance of ensuring data protection while respecting privacy rights.
Continuous Monitoring and Assessment:
One significant change is the emphasis on continuous monitoring. Instead of periodic assessments, companies are urged to implement an ongoing, systematic approach to monitor security, identify vulnerabilities, and respond to them in real-time. This proactive approach helps in detecting and mitigating threats promptly.
Role-Based Access Controls (RBAC):
Another notable addition is the strengthening of Role-Based Access Controls (RBAC). This approach ensures that users only have access to the information and functions that are needed to complete their jobs. Implementing effective RBAC helps minimize the risk of unauthorized access, privilege escalation, and data breaches.
Supply Chain Risk Management (SCRM):
Revision 4 also emphasizes the need for proper Supply Chain Risk Management (SCRM) practices. It recommends involving suppliers and stakeholders in security assessments and due diligence processes to mitigate risks associated with third party software, hardware, and services.

Remember, cybersecurity is a journey, not a one-time event. Stay vigilant, adapt to evolving threats, and contact us to create a comprehensive cybersecurity strategy to safeguard your business assets and reputation.

Staying Vigilant: Protecting Your Business from AI Scams

Your security is our top priority, and we want to make sure you and your business stay protected from evolving threats. Recently, we’ve seen a rise in AI-related scams, particularly voice scams, that can pose significant risks to individuals and businesses alike. Here’s what you need to know to stay safe:

AI Voice Scams

Voice scams involve malicious actors using AI-powered technology to impersonate trusted individuals or entities, such as your colleagues, clients, or even vendors. They may request sensitive information or even financial transactions, all under the guise of a familiar voice.

Protecting Your Business
To safeguard your business from voice scams and other AI-related threats, here are some essential steps:

Verification Protocols: Establish strict verification procedures for any requests involving sensitive information or financial transactions, especially when received via voice communication.
Employee Training: Remind your team about the risks of voice scams and the importance of verifying requests, even if they sound legitimate.
Secure Communication Channels: Ensure that sensitive information is shared through secure channels and encrypted communication methods.
Regular Updates: Keep your security software, including anti-phishing and anti-malware tools, up to date to defend against evolving AI-driven threats.
MSP Support: As your MSP, we are here to help you implement these robust security measures and provide guidance on staying protected against AI scams.

We are committed to helping you navigate these challenges and keep your business secure. Please feel free to contact us if you have any specific questions or require assistance in strengthening your security protocols.

Unlocking New Opportunities with AI in Your Business

As your trusted Managed IT Service Provider (MSP), we are always looking for ways to help your business thrive. Today, we want to shed some light on the remarkable potential of Artificial Intelligence (AI) and how it can benefit your day-to-day operations.

Artificial Intelligence

AI isn’t just a buzzword; it’s a game-changer for businesses of all sizes, including businesses like yours. We wanted to highlight some of the ways AI can empower your business:

Improved Efficiency: AI can automate repetitive tasks, saving your employees time and allowing them to focus on more strategic and creative endeavors.
Data Analysis: AI can analyze large sets of data quickly and accurately, helping you make informed decisions and uncover valuable insights.
Personalized Customer Experiences: AI can help you tailor your products and services to individual customer needs, enhancing satisfaction and loyalty.
Enhanced Security: AI can bolster your cybersecurity efforts, identifying threats and vulnerabilities more effectively.
Cost Savings: With AI-driven solutions, you can reduce operational costs while increasing productivity.

We believe that implementing AI safely in your business can give you a competitive edge, improve your bottom line, and create new opportunities for growth. If you’re interested in exploring AI solutions for your business, please don’t hesitate to reach out. We’re here to help you navigate this exciting technology landscape.

Let’s embrace AI together and unlock new possibilities for your business’s success. Feel free to contact us for a personalized consultation and guidance on AI integration into your processes.

Protecting Your Business with Managed Backup Services

Data is the lifeblood of any business. From customer information to financial records, losing critical data can have devastating consequences for a company. That’s why businesses must have a reliable backup system in place. Managed backup services offer a comprehensive solution for data protection, providing automated backups, off-site storage, and quick data recovery in case of emergencies. In this blog post, we will explore the importance of protecting your business with managed backup services and how they can safeguard your valuable data.

The importance of data protection for businesses

Data protection is a top priority for businesses of all sizes. The importance of safeguarding your valuable data cannot be overstated. In addition to the potential financial losses that can result from data breaches or loss, businesses also face the risk of damaging their reputation and losing customer trust. Managed backup services are an essential part of a comprehensive data protection strategy. With automated backups and off-site storage, businesses can ensure that their data is safe and accessible, even in the event of a disaster. Additionally, quick data recovery capabilities minimize downtime and keep operations running smoothly. By investing in managed backup services, businesses can have peace of mind knowing that their critical data is protected and their business is secure.

Benefits of using managed backup services for your business

Using managed backup services can bring numerous benefits to your business. Let’s explore some of the key advantages that come with implementing managed backup services:

Increased Data Security: With automated backups and off-site storage, your valuable business data is protected from human errors, accidental deletions, or potential disasters. In the event of any mishaps, your data remains safe and easily recoverable.

Enhanced Disaster Recovery: Storing your data off-site ensures that even if your primary business location is compromised, you can still access your data and continue operations seamlessly. This added layer of security is crucial for business continuity.

Time and Cost Savings: The quick data recovery capabilities of managed backup services minimize downtime and save your business from significant financial losses. By swiftly restoring your data, you can maintain productivity and keep customer trust intact.

Peace of Mind: Investing in managed backup services equips your business with reliable and comprehensive data protection, giving you the peace of mind that your critical information is secure.

Factors to consider when choosing a managed backup service provider

When it comes to choosing a managed backup service provider for your business, there are several important factors to consider. Here are six key considerations that will help you make an informed decision:

Reliability and Security: Look for a provider that offers reliable and secure backup solutions. They should have a track record of successfully protecting data and providing seamless disaster recovery.

Scalability: Your business needs may change over time, so it is crucial to choose a provider that can scale its services to meet your evolving backup requirements without hindering performance.

Data Encryption: Ensure that the provider offers strong encryption measures to protect your data during storage and transmission. This will safeguard your sensitive information from unauthorized access.

Monitoring and Support: Opt for a provider that offers proactive monitoring and support services. They should be readily available to address any issues promptly and assist you in restoring your data whenever needed.

Cost and Pricing Model: Consider your budget and choose a provider that offers transparent pricing with no hidden costs. Assess the value of the service and determine if it aligns with your business’s financial objectives.

Backup Reliability: Regular testing and monitoring of your backups is crucial to ensure their effectiveness and reliability. It is important to regularly review and test the backups to verify that they are working correctly.

Taking a proactive approach to backup will provide you with confidence in your data protection strategy. By minimizing downtime and potential risks, you can focus on growing your business and achieving your goals. Invest in managed backup services today and secure your business’s future – contact us to get started

Phishing Protection – Enable This in Office 365 Now

Phishing Protection

Enable This in Office 365 Now

Had a charity notify us that they were getting a ton of phishing attempts to their email every day and wanted to know what we could do for them. They use Office 365, so we looked through the settings and found one called “First Contact Safety Tip” which makes a small banner appear at the top of the email like this:

Contact us to get this setup immediately.

From Self-Managed to MSP-Managed IT

Managing IT can be a daunting task, especially for businesses that lack dedicated IT personnel or the expertise to handle today’s complex technology. In recent years, more and more organizations have recognized the benefits of outsourcing their IT management to Managed Service Providers (MSPs).

What is an MSP?

A Managed Service Provider, or MSP, is a company that offers a range of IT services to businesses. These services can include network monitoring, infrastructure management, data backup, cybersecurity, and more. By partnering with an MSP, businesses can offload their IT responsibilities to professionals with deep expertise and industry-best practices.

The Challenges of Self-Managed IT

Self-managing your IT can be a significant challenge. Here are some of the common pain points that organizations face:

Lack of Expertise: IT is a complex and ever-evolving field. Keeping up with the latest technologies, security threats, and best practices can be overwhelming, especially for businesses without dedicated IT staff.

Resource Constraints: Managing IT requires time, manpower, and financial resources. Small and medium-sized businesses often struggle to allocate these resources effectively, leading to inefficiencies, downtime, and security vulnerabilities.

Limited Scalability: Growing businesses often find it difficult to scale their IT infrastructure to meet increased demand. Self-managing your IT environment may require significant investments in hardware, software, and additional staff, which can strain budgets and hinder growth.

Cybersecurity Risks: Data breaches and cyber-attacks are on the rise. Without proper security measures in place, businesses face significant financial and reputational risks. Implementing and maintaining robust cybersecurity protocols can be challenging for organizations without the necessary expertise.

The Benefits of MSP-Managed IT

Switching to an MSP-managed IT environment offers several benefits:

Expertise and Support: MSPs have a team of experienced professionals who specialize in different aspects of IT management. They stay up-to-date with the latest industry trends and best practices, providing businesses with access to a breadth of knowledge and expertise.

Proactive Monitoring and Maintenance: MSPs utilize advanced tools and technologies to monitor your IT infrastructure 24/7. They identify potential issues before they become critical, minimizing downtime and ensuring smooth operations.

Scalability and Flexibility: MSPs provide scalable solutions tailored to your business needs. Whether you’re experiencing rapid growth or need to downsize, an MSP can quickly adapt your IT infrastructure to meet changing requirements without additional investments or resources.

Enhanced Security: MSPs employ robust security measures to protect your systems, networks, and data from cyber threats. They implement industry-standard security practices, conduct regular security audits, and ensure compliance with data protection regulations.

Cost Savings: By outsourcing IT management to an MSP, businesses can reduce the overhead costs associated with maintaining an in-house IT department. MSPs work on a subscription-based model, allowing organizations to pay for the services they need, when they need them.

Strategic Planning: MSPs can act as your virtual chief information officer providing project planning services that keep IT spend spread across the years to make the IT budget easier to manage.

Consider making the switch to an MSP today and unlock the benefits of professional IT management, contact us to get started.

Setup Ubiquiti Wireless Network with PSK & RADIUS

This is the seventh in a series that document the Tier 3 / Co-Managed IT work we did to setup a wireless test bed for a Linux based scientific device. The testing environment included two different wireless network hardware types (Ubiquiti and Cisco). There was also a Synology device used for various purposes including hosting the Ubiquiti controller inside a Kubernetes container, providing certificate services, providing LDAP authentication, and providing RADIUS authentication. Each article will detail a separate piece of the project. This article shows the basic setup of Ubiquiti Controller for PSK and RADIUS authentication from wireless devices.

Setup Ubiquiti Wireless Network with PSK

Login to Ubiquiti controller previously created – Here
Click on Setting gear icon at bottom left
Make sure you are on Wifi tab and click Create New link
- Set network BSSID
- Create Password
- Click Add Wifi Network button

Setup Ubiquiti Wireless Network with RADIUS

Login to Ubiquiti controller previously created – Here
Click on Setting gear icon at bottom left
- Click on Profiles
- Click on Radius Tab
- Click on Create New link
- Give the Profile a name
- Enter RADIUS server IP address as Authentication Server
- Enter RADIUS shared secret
- Click Add
- Click Apply Changes
Click on Wifi Tab
Click on Create New link
Set network BSSID
Change Advanced to Manual
Set Security Protocol – WPA2 Enterprise
Select new RADIUS Profile
Click Add Wifi Network

If your company has highly customized setup requirements that you need consulting for, then contact us for assistance.