Toggle content goes here, click We serve businesses throughout Clackamas County, including Oregon City, Lake Oswego, Milwaukie, Happy Valley, Wilsonville, West Linn, Sandy, Canby, and the unincorporated communities in between. Most support is delivered remotely, so your location within the county has no effect on response time. On-site visits are available when hands-on work is required and are scheduled around your business hours.button to change this text.

Yes. Many Clackamas County businesses have operations, staff, or clients that spill across county lines into Portland and the broader metro. We support organizations wherever their people and systems are. Remote support covers most situations regardless of location, and on-site work can be coordinated across the metro area when needed.

We answer our phones live Monday through Friday, 9am to 5pm Pacific Time. When you call, you reach a real person who routes your issue to the right technician immediately. Most problems are resolved in 15 minutes or less. After-hours emergency support is available for mission-critical situations at premium rates.

Yes. Manufacturing and industrial businesses have specific IT demands – operational continuity, secure access to production systems, reliable network infrastructure, and protection against the ransomware attacks that have hit the manufacturing sector hard in recent years. We support small and mid-sized manufacturers in Clackamas County with managed IT that keeps systems running, data protected, and downtime minimized. If your business handles any federal contracts or government supply chain work, we can also discuss whether CMMC requirements apply to your situation.

Healthcare is one of our core verticals. We support independent medical practices, specialty clinics, and healthcare support organizations throughout the Portland metro and Clackamas County specifically. That means HIPAA-compliant infrastructure, reliable EHR and practice management software support, secure remote access for clinical staff, and fast response when something affects patient-facing operations. We understand that downtime in a healthcare setting isn’t just an inconvenience.

We do, and nonprofits are a meaningful part of who we serve. Organizations doing community work in Clackamas County face real IT pressures – donor data security, limited budgets, staff who often aren’t technically oriented, and operational continuity that affects the people they serve. We provide managed IT built around those realities, including help thinking through grant budget line items for technology and making the most of nonprofit-eligible software licensing.

Accounting and financial services firms need client data kept secure, software running reliably through busy seasons, and an IT partner who understands what’s at stake when something goes down during tax time or an audit. We support CPA practices and financial services firms with managed IT that addresses those specific pressures, including GLBA information security program requirements that many smaller firms haven’t fully formalized yet.

Remote support covers the entire county regardless of how rural or suburban your location is – and that handles the overwhelming majority of what businesses need day to day. On-site visits are coordinated for situations that genuinely require physical presence. We’ll always be upfront about whether a problem needs someone there in person or can be resolved faster remotely.

That’s the core of what managed IT provides. We handle proactive monitoring, patching, security updates, user support, vendor management, and technology planning – everything an internal IT department would cover, without the cost and overhead of a full-time employee. For a small or mid-sized Clackamas County business, it’s often a significantly more cost-effective way to run IT.

We recommend annual agreements because they allow us to be genuinely proactive rather than just reactive – we can plan, monitor, and build your IT environment with a long-term view. Month-to-month arrangements are available at variable pricing for organizations that need flexibility. We’re happy to walk through the options before you commit to anything.