Managed IT service means Farmhouse Networking monitors, maintains, and supports your technology on an ongoing basis for a flat monthly fee. Instead of waiting for something to break, we work proactively in the background — patching systems, monitoring for threats, and resolving issues before they affect your business.

All plans include proactive monitoring, remote support, patch management, and security tools. Our Remote Support plan adds unlimited help desk access and semi-annual business reviews. Our Full Service plan layers on unlimited on-site support, password management, detailed documentation, and top-priority queue placement. Security add-ons — including multi-factor authentication, email encryption, backup, and compliance management – are available on any plan.

Monthly pricing starts at $55 per month and scales based on the number of workstations, servers, and locations in your environment. Use the cost estimator on this page for a starting point, then submit our quote form for a proposal tailored to your setup.

Plan 1 (Co-Managed IT Alerting) is designed for businesses that already have internal IT staff and want advanced monitoring and discounted support rates. Plan 2 (Remote Support and Maintenance) is our most popular option and provides full proactive monitoring plus unlimited remote support. Plan 3 (Full Service) adds unlimited on-site visits at no extra charge for businesses that need hands-on support.

We recommend annual contracts, which lock in your pricing for the full contract term. If you prefer flexibility, month-to-month contracts are also available. With month-to-month agreements, any price changes are applied to the next billing cycle.

We answer the phone live during business hours. No voicemail, no ticketing system maze — you reach a real human.

The majority of issues are resolved within 15 minutes. We assign the most qualified technician to your problem directly, rather than routing you through multiple tiers of support.

Both. Most issues are resolved remotely, which is faster. When hands-on work is needed, our technicians come to your location. On-site support is included in Plan 3 at no extra charge and is available on an as-needed basis on other plans.

We are available Monday through Friday, 9am to 5pm. We are closed on all major holidays including New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving weekend, Christmas Eve, and Christmas Day.

Emergency services are available outside of business hours for mission-critical situations. Off-hours emergency support is triaged on a case-by-case basis and billed at a higher rate than standard service. See our Terms and Conditions for full details.

We work with businesses across professional services, healthcare, finance, and nonprofit sectors, as well as SMBs in a wide range of industries. Many of our clients operate in regulated environments with specific compliance and security requirements, and our team is experienced in meeting those standards.

Yes. We offer dedicated compliance services including HIPAA, PCI, and CMMC. Compliance management is also available as an add-on to any managed IT plan. We help document your environment, implement required controls, and support your readiness for audits, certifications, or assessments.

No. Farmhouse Networking is a USA-only operation. We do not offshore or outsource support. Every technician who works on your systems is part of our team.

Co-managed IT is for businesses that already employ internal IT staff but want the benefit of professional monitoring tools, a second line of support, and discounted service rates. Your in-house team handles day-to-day requests while we provide the infrastructure, tooling, and backup expertise behind the scenes.

Yes. Third-party vendor management is included in our service offering. We coordinate with your software vendors, cloud providers, and hardware suppliers so you do not have to act as the go-between.

Our main office is in Grants Pass, OR. We also serve businesses in Medford, Eugene, Roseburg, Coos Bay, Klamath Falls, Clackamas, Sacramento, Albuquerque, and Santa Fe. Remote support extends our reach further for businesses that do not require regular on-site visits.

Fill out the quote form on this page. We will review your environment, ask a few questions, and come back with a proposal that fits your size, industry, and support needs. There is no cost or obligation to request a quote.

Several factors push the monthly cost of managed IT services higher. The most significant is device count – every workstation, server, and location added to your environment increases the scope of monitoring, patching, and support required. Servers carry a higher per-unit cost than workstations because the complexity and business impact of server management is substantially greater. Multiple physical locations add coordination overhead, separate network environments to monitor, and in some cases on-site travel requirements. Compliance obligations also drive cost upward – a healthcare practice requiring HIPAA management, a defense contractor needing CMMC alignment, or any business needing PCI DSS support requires specialized expertise and additional tooling that is not part of a base managed IT plan. Security add-ons – endpoint detection and response, email security, SIEM monitoring, penetration testing, zero trust remote access – each add to the monthly total because they each represent real software costs and management time. Finally, on-site support requirements increase cost over remote-only plans. Unlimited on-site visits at no additional charge, as offered in our Plan 3, reflects that cost in the base plan price rather than billing per visit.

The primary cost reducer is simplicity. A single-location business with standardized workstations, no servers, no compliance obligations, and no specialized software will pay significantly less than a multi-site practice running an EHR system with HIPAA requirements. Standardization across your device fleet – consistent hardware, consistent operating systems, consistent software – reduces the time required for maintenance and troubleshooting and keeps costs lower. Businesses that already have an internal IT person can use a co-managed arrangement, where they handle day-to-day staff support and we handle monitoring, security, and complex work – a split that reduces cost relative to fully outsourced management. Annual contracts also hold pricing steady for the contract term, which protects you from mid-year adjustments. Month-to-month flexibility comes with the trade-off that pricing changes apply to the next billing cycle.

Premium pricing in the MSP market reflects a combination of legitimate factors and, in some cases, margin inflation. On the legitimate side, expensive providers often carry deeper compliance expertise, carry higher-grade security tooling, employ more senior technicians, and operate with stronger SLAs and response time guarantees. Large national MSPs also carry significant overhead – sales organizations, marketing, layers of management, and enterprise tooling platforms – that smaller regional providers do not. In regulated industries, providers who can actually deliver HIPAA, PCI, or CMMC compliance management rather than just checking a box command a premium because the expertise is genuinely harder to find. On the inflation side, some providers charge premium rates because of brand recognition, territory lock-in, or because their clients have never compared prices. The right question is not whether a provider is expensive but whether what they deliver justifies the cost.

Low-cost managed IT usually reflects one or more of the following: limited scope, limited expertise, or unsustainable economics. A provider charging $20 per device per month is almost certainly not delivering proactive monitoring, a real help desk, security tooling, and compliance management – something is being omitted. Common ways cheap providers reduce costs include minimal or automated-only monitoring with no human response to alerts, no included on-site support, offshore or outsourced help desk staff, no security stack beyond basic antivirus, no compliance capability, and no documentation. Some low-cost providers are simply solo operators who undercharge because they have not priced for growth, turnover, or the cost of the tooling required to do the job properly. The risk of choosing the cheapest option is not that you overpaid – it is that you have no real protection when something serious happens, which is exactly when you need your IT provider most.

Our pricing starts at $55 per month and scales based on the number of workstations, servers, and locations in your environment. We position ourselves in the competitive mid-market — above the bare-minimum monitoring-only providers and below the large national MSP chains whose overhead drives rates significantly higher. Within that range, we deliver capabilities that are more commonly associated with higher-priced providers: enterprise-grade security tooling including SentinelOne, Proofpoint, and DefensX; compliance management for HIPAA, PCI, and CMMC; semi-annual business reviews with technology planning; and live phone support with most issues resolved within 15 minutes. You are not paying for layers of management, a national sales organization, or offshore help desk staff. You are paying for experienced technicians, proven tooling, and a team invested in your specific environment. Use the cost estimator on this page for a starting point, then request a quote for a proposal based on your actual environment.

The managed IT industry uses three primary pricing models. Per-device pricing charges a flat rate for each workstation, server, mobile device, or network device under management. It is predictable, scales directly with your environment, and is easy to audit – you pay for exactly what is managed. Per-user pricing charges based on the number of employees rather than devices, which works well for companies where each user has multiple devices but can disadvantage businesses with shared workstations or simple environments. Consumption-based or tiered pricing charges based on actual usage – support hours consumed, storage used, tickets opened – which creates unpredictable monthly costs and can discourage staff from contacting support when they need it. Farmhouse Networking uses per-device pricing. Your monthly cost is determined by the number of workstations, servers, and locations in your environment, calculated through the estimator on this page. This model gives you full visibility into what drives your cost and a clear way to forecast IT spending as your business grows.

The monthly rate is only part of the cost picture. True lifetime cost includes several factors that are easy to overlook when comparing quotes. First, what is included and what is not – a low base rate with frequent add-on billing can exceed the cost of a higher all-inclusive plan within a few months. Second, the cost of incidents that the provider does or does not prevent – a provider who monitors proactively and catches a failing drive before it fails costs less over time than a cheaper provider who responds after the data is lost. Third, the cost of transitions – switching IT providers is disruptive and carries real costs in migration time, re-documentation, and the learning curve for a new team to understand your environment. The providers who document everything reduce transition costs and give you leverage; providers who do not document create dependency. Fourth, the cost of compliance gaps discovered late – a healthcare practice that has been non-compliant for two years while paying a low monthly IT rate faces a remediation cost that dwarfs any monthly savings. Evaluate the total cost of the relationship, not just the invoice.

Managed IT pricing has increased meaningfully over the past decade, driven by several compounding factors. Cybersecurity requirements have escalated significantly – the tools required to deliver effective endpoint protection, email security, and network monitoring in 2025 carry real software licensing costs that did not exist at this scale in 2015. Compliance complexity has grown as regulations like HIPAA, PCI DSS 4.0, CMMC, and the FTC Safeguards Rule have added audit, documentation, and implementation requirements that demand more skilled and specialized labor. The ransomware epidemic has raised the floor on what responsible managed IT requires – providers who do not carry immutable backup, EDR, and incident response capability are no longer offering a service that adequately protects their clients. Labor costs for experienced IT technicians have also increased as demand has outpaced supply, particularly in cybersecurity. The trajectory is upward and there is no structural reason to expect prices to fall. Businesses that establish managed IT relationships now lock in pricing and relationships before the next wave of security requirements raises the floor again.

That depends on what you compare it to. Compared to doing nothing – no proactive monitoring, no documented environment, no security stack, no backup testing – managed IT is worth it the first time something serious happens, which for most unprotected SMBs is not a matter of if but when. The average cost of ransomware recovery for a small business, including downtime, remediation, and potential ransom, runs into tens of thousands of dollars at minimum. A single HIPAA violation fine for a non-compliant practice can exceed the cost of years of managed IT service. Compared to break-fix IT – paying someone to show up when things break – managed IT costs more per month but costs less per year once you factor in the avoided incidents, the faster resolution times, and the reduction in staff downtime. Compared to in-house IT – a full-time technician at $55,000 to $85,000 per year before benefits – managed IT delivers a broader skill set, documented processes, and continuous coverage for a fraction of the staffing cost. For regulated industries in healthcare, finance, and defense contracting, the compliance component alone justifies the cost. For any business that depends on its systems being available, the proactive monitoring and documented recovery capability is insurance that pays for itself the first time it is needed.