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Category: Workstations

Change to DNS Filter Offering

This is a quick note to all current and future customers, we have made a business decision to move from our old DNS filter / web filter software (called DNSFilter) to a new provider called DefensX. 


Why Does This Even Matter?

We recently performed network inventory for all our Monthly Managed IT Services clients and found that many of them had an issue where the filtering software was in an error state and needed to be re-installed. This started our search for a more reliable partner. We found that DefensX provided all the needed functionality and gave our clients the added benefit of reports to see who is looking at what on the internet – something we think that business owners will find extremely valuable. 


What Happens Now?

We are automatically removing the old software and deploying the new software to those who have already signed up for service. If you are Monthly Managed IT Services client and do not currently use our DNS filtering service, then reach out to get started at No Additional Cost!

This new service has many new categories to choose from as well, so if there are any sites being blocked or not blocked that you see in your new reports, then just let us know and we can quickly make those changes. 

Don’t wait for a cyber attack to compromise your business. Take proactive steps to safeguard your network today! Contact Farmhouse Networking now to implement our advanced DNS filtering solution. Our experts will tailor a protection plan that fits your unique business needs.

Budget Talk: Cost of Desktop Software vs Cost of Cloud Subscription

Choosing the right productivity software for your company is a critical decision that can impact your bottom line and operational efficiency. The debate between traditional desktop software and cloud-based subscription models is particularly relevant when considering Microsoft Office, a staple in most business environments. Let’s examine the cost implications and benefits of both options to help you make an informed decision for your organization.

Microsoft Office 2024: One-Time Purchase for Business

Microsoft Office 2024 offers a perpetual license option that may appeal to businesses looking to have a single capital expenditure (CAPEX) and value ownership of a product.

Office Home & Business 2024

  • Price: $249.99 per license
  • Includes: Word, Excel, PowerPoint, OneNote, and Outlook
  • End of Life: 5 years from date of publication (October 1st, 2024)

This option provides access to core Office applications without the need for annual renewals. However, it’s important to note that this version lacks some features available in the subscription-based Microsoft 365, such as advanced collaboration tools and continuous updates.

Microsoft 365: Subscription Model for Businesses

Microsoft 365 offers a subscription-based model with more frequent updates and additional features tailored for business needs.  This is an option that may appeal to businesses looking to have a gradual operating expenditure (OPEX).

Microsoft 365 Business Standard

  • Price: $12.50 per user/month (annual commitment)
  • Includes: All features of Business Basic plus desktop versions of Office apps

Microsoft 365 Business Premium

  • Price: $22.00 per user/month (annual commitment)
  • Includes: All features of Business Standard plus advanced security and device management

The subscription model provides more flexibility, allowing users to access Office apps on multiple devices and platforms. It also includes additional services like advanced threat protection and device management tools.

Cost Comparison for Businesses

To illustrate the cost implications, let’s consider a small business with 10 employees over a five-year period:

  1. Office Home & Business 2024: $2,499.90 (10 licenses at $249.99 each)
  2. Microsoft 365 Business Standard: $7,500 (10 users for 5 years at $12.50/user/month)

While the one-time purchase appears more economical initially, it’s crucial to consider the added value of the subscription model, including:

  • Regular feature updates and security patches
  • Cloud storage and collaboration tools
  • Multi-device access
  • Advanced security features
  • Scalability as your business grows

Factors to Consider for Business Owners

When making your decision, consider the following:

  1. Growth projections: If you anticipate hiring more employees, the subscription model offers easier scalability.
  2. Collaboration needs: Cloud-based solutions provide better tools for team collaboration and remote work.
  3. IT resources: Subscription models often require less in-house IT management.
  4. Cash flow: While subscriptions are more expensive long-term, they require less upfront investment.
  5. Feature requirements: Evaluate if your business needs the advanced features offered in Microsoft 365.

Making the Right Choice for Your Business

The best option depends on your specific business needs:

  • If your company requires the latest features, values cloud integration, and needs robust collaboration tools, Microsoft 365 might be the better choice.
  • If you prefer a one-time purchase, have limited need for updates or cloud services, and have a stable workforce size, Office 2024 could be more cost effective.

Call to Action

Navigating the complexities of software licensing and cloud services can be challenging for business owners. At Farmhouse Networking, we specialize in helping businesses optimize their IT infrastructure and software solutions. Whether you’re considering a switch to cloud-based services or looking to streamline your current setup, our experts can guide you through the process. Contact Farmhouse Networking today to discuss your options and find the best solution for your business needs. Let us help you configure your network for maximum efficiency and cost-effectiveness, ensuring that your software choices align with your business goals and budget.

Budget Talk: Cost of Repair vs. Cost of Replace

With the end of the year approaching, we are continuing our Budget Talk series our newsletter. This time we are diving into the cost of repairing a computer verses the cost of replacing it. Here are the considerations

Why Repair a Computer?

For those who are looking to save money and extend the value of the assets they already have should consider either repairing or upgrading their current computers. There are some repairs or upgrades that are worth considering:

  • Network Adapter: This is usually simple and cheap to repair in the majority of desktops and some laptops. 
  • Memory: This is a good way to breath new life and performance into a computer. Depending on the age of the memory technology this is another simple and cheap repair or upgrade on all systems. 
  • Hard Drive: Especially for older computers still using the spinning disk type of hard drive, a repair or upgrade is worth the money for the easy boost in performance. 
  • Laptop Keyboard: This item could go either way, the price from the manufacturer is sometimes high but the repair time is fairly low. 

These will often allow computers to continue being used for an additional 1-2 years, but it is our experience that if internal components have started to fail then it is best to start budgeting for replacement. 

Why Replace a Computer?

There are repairs and upgrades that are not worth the cost. These items should definitely make you consider replacement:

  • CPU: The main processor of the computer is usually not easily upgraded and every year they come out with significant improvements in them. If your CPU is more than 3 years old then there is enough of an increase in speed that replacement it best. 
  • Motherboard: If the motherboard of the computer is failing, especially for computers that from major manufacturers, the cost of repair is usually too high (over half the cost of new computer). Best to replace the computer if not under warranty. 
  • Laptop Screen: This item, especially if it is a touch screen, is absolutely not worth replacing. The cost of the part is usually around half the cost of the laptop and the labor involved can be prohibitive. If your screen is broken best to get a replacement. 

Please remember that all new computers are able to be depreciated for up to four years based on industry standards and that repairs do not qualify. 

Don’t wait until system failures disrupt your operations. Contact Farmhouse Networking now to schedule a comprehensive IT lifecycle assessment. Let’s work together to optimize your technology investments and keep your business running smoothly into the new year and beyond.

Disaster Recovery and Business Continuity Planning

Businesses face numerous threats that can disrupt operations and compromise critical data. From natural disasters to cyberattacks, the potential for catastrophic events looms large. This is where comprehensive disaster recovery and business continuity planning comes into play, offering a lifeline for organizations in times of crisis.

The Importance of Preparedness

Disaster recovery (DR) and business continuity planning (BCP) are essential components of any robust IT strategy. While often used interchangeably, these two concepts have distinct focuses:

Disaster Recovery primarily deals with restoring data access and IT infrastructure after a disaster. It’s about getting systems back online and operational as quickly as possible. 

Business Continuity focuses on keeping the business operational during a disaster. It ensures that critical functions can continue even in unfavorable circumstances.

When combined, DR and BCP create a powerful shield against potential disruptions, minimizing downtime and protecting valuable data.

Benefits of a Comprehensive Plan

A well-crafted DR and BCP strategy offers numerous advantages:

  1. Ensures Business Continuity: With a solid plan in place, businesses can quickly restart operations after a disaster, reducing costly downtime.
  2. Enhances System Security: Integrated data protection and backup processes limit the impact of security threats like ransomware and malware.
  3. Improves Customer Retention: A swift response to disasters instills confidence in customers, showcasing the organization’s reliability.
  4. Reduces Recovery Costs: By enabling rapid system restoration, a robust plan helps avoid unnecessary financial losses.

Key Components of an Effective Plan

A comprehensive DR and BCP strategy should include:

  1. Clear Communication Protocols: Ensuring all stakeholders know their roles and responsibilities during a crisis.
  2. Regular Data Backups: Implementing backup solutions with both onsite and offsite aka cloud storage options.
  3. Redundant Infrastructure: Establishing backup systems to maintain operations during primary system failures.
  4. Employee Training: Conducting regular drills and awareness programs to prepare staff for potential disasters.
  5. Regular Testing and Updates: Periodically reviewing and updating the plan to address evolving threats and business needs.

The Role of Managed IT Services

Partnering with a managed IT services provider can significantly enhance your DR and BCP efforts. These experts bring specialized knowledge and resources to:

  • Develop comprehensive strategies tailored to your business needs
  • Implement resilient backup and recovery solutions
  • Provide monitoring and rapid incident response
  • Conduct regular testing and plan updates

By leveraging managed IT services, businesses can ensure they’re prepared for any eventuality, minimizing the risk of prolonged downtime and data loss.

Don’t wait for disaster to strike before taking action. A proactive approach to DR and BCP can mean the difference between a minor setback and a major catastrophe for your business. Contact Farmhouse Networking today to start developing your comprehensive disaster recovery and business continuity plan. Our team of experts will work with you to assess your unique needs, identify potential risks, and create a tailored strategy to keep your business running smoothly, no matter what challenges arise. Don’t leave your business’s future to chance. 

How to Prepare for Windows 10 End of Life

As the end of support for Windows 10 approaches in about a year on October 14, 2025, it’s crucial for businesses to start preparing for the transition. This article will guide you through the essential steps to ensure a smooth and secure move to the next phase of your computing experience.

Understanding Windows 10 End of Life

Windows 10 End of Life (EOL) marks the point when Microsoft will cease providing updates, security patches, and technical support for the operating system. This event is significant because it leaves users vulnerable to security risks, compatibility issues with newer software and hardware, and non-compliant with standards like HIPAA, PCI, and CMMC.

Key Steps to Prepare

Assess Your Current Setup: Before making any changes, take stock of your current system:

  • Identify all devices running Windows 10
  • Check hardware specifications to make sure old computers are compatible 
  • List essential software and applications

Evaluate Upgrade Options: Consider these alternatives:

  • Upgrading to Windows 11 for free (if your hardware supports it)
  • Purchasing new devices with the latest operating system to replace older ones

Plan for Software Compatibility: Ensure your critical applications will work post-transition:

  • Check compatibility with newer operating systems
  • Contact software vendors for upgrade options
  • Consider alternative software solutions if needed

Train Your Team: If you’re managing a business environment:

  • Educate employees about the upcoming changes
  • Provide training on new systems or procedures
  • Establish a support system for the transition period

Set a Timeline: Create a realistic schedule for your transition:

  • Set milestones for each phase of the preparation
  • Allow ample time for testing and troubleshooting
  • Plan for potential downtime during the switch

Financial Considerations: Budgeting for the transition is crucial:

  • Allocate funds for new hardware if needed
  • Account for potential software upgrade costs
  • Consider the long-term cost benefits of modernizing your IT infrastructure

Security Implications: Understand the risks of running an unsupported OS:

  • Increased vulnerability to malware and cyber attacks
  • Potential compliance issues for regulated industries
  • Lack of technical support for critical issues

Remember, a well-planned transition not only safeguards your system but also opens up opportunities for improved performance and productivity. Take the first step now: conduct an inventory of your Windows 10 devices and begin researching upgrade paths. Your future self will thank you for your foresight and preparation.

Don’t wait until the last minute to prepare for Windows 10 End of Life. Start your transition plan today to ensure a secure and efficient computing environment for the future. Let Farmhouse Networking do the heavy lifting by assessing your needs, exploring your options, and taking proactive steps to protect your digital assets.

Why Lenovo is the Best Choice for Business Computers

Farmhouse Networking only recommends the best computers for your business and Lenovo stands head and shoulders above the rest. Here are several reasons why Lenovo is the best company for businesses to buy computers from:

Unmatched Reliability and Durability

Lenovo’s ThinkPad series is renowned for its durability and reliability. Originally developed by IBM, ThinkPads have been a staple in the business world for decades. These laptops undergo rigorous MIL-SPEC testing to ensure they can withstand extreme conditions, making them ideal for professionals who need a dependable device.

Superior Performance

Lenovo computers are designed with performance in mind. Whether you need a powerful desktop for complex data analysis or a lightweight laptop for on-the-go productivity, Lenovo offers a range of devices equipped with the latest processors, ample memory, and high-quality graphics. This ensures that your business operations run smoothly and efficiently.


Innovative Features

Lenovo consistently integrates innovative features into their products. For instance, the ThinkPad X1 Carbon Gen 11 offers a sleek design, fast processor options, and a long battery life, making it a versatile choice for any business. Additionally, Lenovo’s business laptops often come with advanced security features, such as biometric authentication and encryption, to protect sensitive business data.


Customizability and Upgradability

One of the standout features of Lenovo computers is their customizability. Businesses can choose from a variety of configurations to meet their specific needs. Moreover, many Lenovo laptops and desktops are designed to be easily upgradable, allowing businesses to extend the lifespan of their devices by upgrading components as needed.


Excellent Support and Warranty

Lenovo offers robust customer support and comprehensive warranty options. This ensures that businesses can get timely assistance and repairs, minimizing downtime and keeping operations running smoothly. Lenovo’s support services are highly rated, providing peace of mind for business owners. We always recommend that our clients sign up for the next business day warranties because they come onsite with parts the day after your first phone call. 


Eco-Friendly Initiatives

Lenovo is committed to sustainability and eco-friendly practices. The company has made significant strides in reducing its environmental impact through energy-efficient products and sustainable manufacturing processes. For businesses looking to reduce their carbon footprint, Lenovo’s eco-friendly initiatives are a significant plus.

Spread the Costs with Tech-as-a-Service

Lenovo helps owners spread out the cost of new computers by allowing clients to finance their hardware or setup Tech-as-a-Service plan that turns hardware from a capital expense to an operating expense. 

If your company is looking to update your fleet of laptops for remote workers, equip your engineers with the powerful workstations to create product models, or take advantage of the latest innovations to increase productivity – call Farmhouse Networking to let us do the shopping for you. 

Why SMBs Need Endpoint Detection & Response (EDR)

Cybersecurity is more important than ever. Cyber threats are evolving and becoming increasingly sophisticated, making it essential for small and medium-sized businesses (SMBs) to protect their sensitive information. One crucial tool in the cybersecurity arsenal is Endpoint Detection & Response (EDR). In this article, we will explore why SMBs should prioritize EDR and the benefits it brings to their cybersecurity posture.

Understanding Endpoint Detection & Response

Endpoint Detection & Response (EDR) is a proactive cybersecurity solution that focuses on detecting, investigating, and mitigating advanced threats at the endpoint level. Endpoint refers to any device connected to a network, such as laptops, desktops, servers, or even mobile devices. EDR solutions monitor endpoints in real-time, collecting and analyzing data to identify and respond to suspicious activities or potential security breaches.

The Rising Threat Landscape for SMBs

SMBs often mistakenly believe that they aren’t attractive targets for cybercriminals due to their size. However, the reality is quite different. In fact, SMBs are increasingly being targeted by cybercriminals because they often have fewer resources dedicated to cybersecurity, making them an easier target. According to recent studies, nearly half of all cyberattacks target SMBs.

Moreover, the consequences of a successful cyberattack on an SMB can be devastating. From financial loss to reputational damage, the impact can be significant, and in some cases, even cause businesses to shut down. This highlights the urgent need for SMBs to invest in robust cybersecurity measures, such as EDR.

The Benefits of Endpoint Detection & Response for SMBs

Real-time Threat Detection: EDR solutions provide continuous monitoring of endpoint activities, enabling real-time threat detection. By analyzing behavioral patterns and indicators of compromise, EDR can quickly identify potential threats, allowing businesses to respond promptly and mitigate risks before they result in data breaches or system compromises.

Improved Incident Response Capabilities: EDR not only detects threats but also provides valuable insights to aid in incident response. It records endpoint activity logs, allowing security teams to investigate incidents, identify root causes, and take appropriate action to contain and remediate the threat effectively.

Visibility and Control: SMBs often struggle with limited visibility into their IT environments. EDR solutions provide deeper visibility into endpoints across the network, allowing IT teams to identify vulnerabilities, enforce security policies, and ensure compliance with regulatory requirements.

Proactive Threat Hunting: EDR empowers SMBs to take a proactive approach to cybersecurity by actively hunting for potential threats. By leveraging advanced detection techniques and threat intelligence, EDR can identify and mitigate emerging threats even before they have a chance to impact the organization.

Simplified Security Operations: Automating threat detection and response processes frees up valuable time for IT teams, enabling them to focus on other critical tasks. EDR solutions can automatically contain and remediate threats, reducing the burden on IT staff and improving overall efficiency.

Overcoming Challenges in Implementing EDR

While EDR offers immense benefits, implementing and managing EDR solutions can pose challenges for SMBs. Common obstacles include limited budgets and resources, the complexity of deployment, and the need for ongoing monitoring and maintenance. However, by partnering with a reliable cybersecurity provider, like Farmhouse Networking, that understands the unique needs of SMBs, these challenges can be overcome and the full potential of EDR can be realized.

It is not a matter of if you will be targeted, but when. Let Farmhouse Networking take proactive steps to secure your endpoints and fortify your cybersecurity defenses with EDR.

The Dangers of Relying on an IT Guy

The role of Information Technology (IT) in business success cannot be overstated. IT systems and infrastructure form the backbone of modern businesses, facilitating communication, data management, and efficient workflow. From managing customer databases to ensuring network security, IT plays a crucial role in driving productivity and competitiveness. However, many businesses make the mistake of relying on a single IT guy to handle all their technological needs. In this article, I will discuss the risks associated with this approach and the importance of adopting a team-based approach to IT support.

The risks of relying on a single IT guy

Lack of expertise and knowledge

When you rely on a single IT guy, you are limited to their individual skills and expertise. While they may be knowledgeable in certain areas, they may not possess the breadth of knowledge required to handle all aspects of your business’s IT infrastructure. IT is a vast field that encompasses various domains such as network administration, cybersecurity, software development, and hardware maintenance. By relying on a single guy, you risk missing out on specialized expertise that could greatly benefit your business.

Limited availability and support

Another significant risk of relying on a single IT guy is limited availability and support. IT issues can arise at any time, and if your IT guy is unavailable or overwhelmed with other responsibilities, it can lead to significant downtime and disruptions in your business operations. With a single point of contact, you may have to wait for extended periods before your IT issues are resolved, resulting in decreased productivity and potential financial losses.

Single point of failure

Relying on a single IT guy also means that your business is vulnerable to a single point of failure. If your IT guy falls ill, takes a vacation, or leaves the company, you may be left without any IT support. Singular IT techs often don’t have the time or resources to properly document procedures and critical passwords, so when they go this information is lost. This can be particularly problematic during critical times when you need immediate assistance. Having a backup plan or a team of IT professionals ensures that your business operations can continue uninterrupted, even if one person is unavailable.

The impact of downtime on business operations

Downtime can have severe consequences on your business operations. Every minute your systems are down translates to lost revenue, missed opportunities, and frustrated customers. According to a study conducted by Gartner, the average cost of IT downtime is $5,600 per minute. Imagine the financial implications if your IT guy is unavailable for an extended period. With a team-based approach to IT support, you can minimize downtime and ensure swift resolution of any issues, thereby safeguarding your business’s success.

The importance of a team approach to IT support

Adopting a team approach to IT support offers numerous benefits for your business. Firstly, it provides a diverse set of skills and expertise that can be leveraged to address various IT challenges effectively. Each team member brings their unique knowledge and experience, allowing for comprehensive and well-rounded support. Additionally, with a team, you have the advantage of increased availability and faster response times. By distributing responsibilities among team members, you can ensure that someone is always available to address your IT needs promptly.

The benefits of outsourcing IT support

Outsourcing IT support is a viable solution for businesses looking to avoid the risks associated with relying on a single IT guy. Outsourcing allows you to tap into a pool of talented professionals with specialized expertise in different IT domains. Moreover, outsourcing IT support can often be more cost-effective than hiring a full-time IT staff, especially for small and medium-sized businesses. By partnering with an external IT support provider, like Farmhouse Networking, you can access a wide range of services, including network monitoring, cybersecurity, data backup, and software maintenance, all while enjoying the benefits of a dedicated team.

Finding the right IT support provider

Finding the right IT support provider is crucial to ensuring a successful and secure IT infrastructure. When evaluating potential providers, consider their experience, track record, and the range of services they offer. Look for certifications and qualifications that demonstrate their expertise and commitment to quality. It is also essential to assess their responsiveness and availability to ensure that they can meet your business’s IT needs promptly. Ask them about their record keeping habits, make sure they document everything and keep your information secure with industry standard protocols. By conducting thorough research and seeking recommendations, you can find an IT support provider that aligns with your business goals and requirements.

By adopting a team-based approach to IT support or outsourcing your IT needs, you can mitigate these risks and ensure a successful and secure IT infrastructure. Don’t get stuck when your IT guy no longer responds; contact us to experience the comfort of having a team look after your business IT. With the right IT support provider, you can focus on growing your business while leaving your technological needs in capable hands.

How IT Solutions Can Help Accountants Minimize Downtime During Tax Season

Efficiency is crucial in the accounting industry, especially during tax season. With a high volume of work and tight deadlines, accountants need to be able to maximize their productivity to ensure accurate and timely completion of their tasks. Inefficient processes and systems can lead to delays, errors, and ultimately, client dissatisfaction. Therefore, it is essential for accountants to find ways to streamline their operations and minimize downtime. This is where IT solutions come into play.Understanding the challenges faced by accountants during tax season Tax season is undoubtedly one of the most demanding periods for accountants. The sheer volume of tax returns, financial statements, and other related documents that need to be prepared and submitted can be overwhelming. Accountants often find themselves working long hours and under immense pressure to meet deadlines. Furthermore, they also must navigate through complex tax laws and regulations, ensuring that their clients comply with all the necessary requirements. All these factors contribute to making it crucial for them to find ways to optimize their workflow and minimize downtime.The impact of downtime on accountants and their clients Downtime can have a significant impact on both accountants and their clients. For accountants, downtime means wasted time and lost productivity. It disrupts their workflow, forcing them to stop their work and wait for the issue to be resolved. This not only hampers their efficiency but also adds to their stress levels during an already challenging period. Moreover, downtime can also lead to errors and mistakes, as accountants rush to catch up on their work once the issue is resolved. This can have severe consequences, including penalties for late filing or inaccurate financial statements.On the other hand, downtime also affects clients. They rely on their accountants to provide accurate and timely services, especially during tax season. Any delay or interruption in the accounting process can have a domino effect on their own operations, leading to missed deadlines, financial losses, or even legal repercussions. Clients expect their accountants to be reliable and efficient, and any downtime can erode their trust in the accounting firm. Therefore, minimizing downtime is not only essential for accountants but also crucial for maintaining strong client relationships.How IT solutions can help accountants minimize downtimeIT service providers offer a wide range of tools and technologies that can help accountants minimize downtime and maximize efficiency during tax season. One of the most significant advancements in recent years is cloud computing. By storing data and applications on remote servers accessed via the internet, accountants can work from anywhere at any time, as long as they have an internet connection. This eliminates the need for physical servers and on-site infrastructure, reducing the risk of downtime due to hardware failures or power outages. Cloud computing also enables seamless collaboration among team members, allowing accountants to work together on the same documents in real-time. Accounting software and automation tools are another essential aspect of IT solutions that can enhance efficiency. These tools automate repetitive tasks such as data entry, calculations, and report generation, reducing the chances of errors and saving significant amounts of time. By leveraging these technologies, accountants can focus on more critical and value-added tasks, such as data analysis, financial planning, and client advisory services. With the help of accounting software and automation tools, accountants can streamline their processes and complete their work more efficiently, minimizing downtime and increasing their overall productivity.Enhancing cybersecurity to protect sensitive client data
 
Data security is a significant concern for accountants, especially during tax season when they handle sensitive client information. Cyberattacks and data breaches are on the rise, and accounting firms are prime targets for hackers looking to steal valuable financial data. A single security breach can have devastating consequences, including loss of client trust, legal liabilities, and damage to the firm’s reputation. Therefore, it is crucial for accountants to prioritize cybersecurity and implement robust measures to protect sensitive client data. 
IT service providers play a vital role in enhancing cybersecurity for accounting firms. This includes implementing firewalls, encryption protocols, and multi-factor authentication to safeguard data from unauthorized access. Regular software updates and patches are also essential to protect against known vulnerabilities. Additionally, accountants should educate themselves and their staff about the best practices for cybersecurity, such as creating strong passwords, avoiding suspicious emails or links, and being cautious when sharing sensitive information. By adopting a comprehensive approach to cybersecurity, accountants can minimize the risk of data breaches and downtime, ensuring the safety and confidentiality of their clients’ information.

By utilizing Farmhouse Networking to provide IT solutions and leveraging the power of technology, accountants can streamline their operations, minimize downtime, and provide exceptional services to their clients.

Our Pricing Explained

Managed Services - Grants Pass, OR

We have received numerous inquiries from potential customers regarding our pricing structure. Specifically, they want to know if we offer monthly contracts or if we charge an hourly rate. The answer is Yes.

Hourly Rate

For customers who require a one-time fix or need a project completed, we offer a service based on an hourly rate. Our rate for remote or on-site work that is not covered under a contract is $150 per hour. We bill in 15-minute increments and take pride in our efficiency. For clients with more than 2 service requests per month, we highly recommend signing up for a contract to save money and benefit from our expert oversight.

Monthly Contracts

There are three types of monthly contracts:

Remote Maintenance Contract

This is the package that most of our clients choose. It includes automated maintenance, cyber security protections, and unlimited remote support. Since most problems and questions can be handled remotely, this package offers real value.

Full Service Maintenance Contract

This package is for clients who want complete peace of mind. It includes all services, whether remote or at their offices. Additionally, it provides some additional benefits, such as top priority in our support queue.

Co-Managed IT Contract

This special package is designed for companies that already have a full-time IT employee or IT service companies in need of extra help. It provides them with the necessary automations and tools to make their jobs easier, allowing them to focus on what matters. This package also includes a discount on our remote and on-site services.

All contracts are based on a per-device model, taking into account the number of workstations, printers, servers, switches, etc. on the client’s network. We use this model because the other popular model, per user, is too vague and can easily hide excessive profit margins. Contracts can be month-to-month or a yearly commitment. The difference is that with a yearly commitment, you are protected from price increases for the entire year. We also offer many optional add-ons for our clients, such as Office 365, Employee Security Training, Penetration/Vulnerability Scanning, Mobile Device Management, Compliance, Secure Remote Access, and Security Operations Center.

Are you looking for reliable IT support that suits your business’s unique requirements? Look no further! Our flexible pricing options cater to businesses of all sizes. Whether you require one-time assistance or ongoing support, we have the right plan for you. Ready to take your business IT support to the next level? Contact us today to discuss your needs and find the perfect plan for your business.

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And God will generously provide all you need. Then you will always have everything you need and plenty left over to share with others. As the Scriptures say,
“They share freely and give generously to the poor. Their good deeds will be remembered forever.”
For God is the one who provides seed for the farmer and then bread to eat. In the same way, he will provide and increase your resources and then produce a great harvest of generosity in you. - 2 Corinthians 9:8-10