3 Reason to Use Managed IT Services?
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Are you tired of skyrocketing costs for standard hourly IT support? Look no further! Our team of highly skilled IT staff is here to provide you with top-notch service at competitive rates.
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We understand the pressure you face from clients to produce results quickly, and we’re ready to help you meet those demands. Don’t let downtime lead to angry clients – trust us to keep your systems running smoothly.
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With the ever-increasing complexity of security requirements, you need a partner who stays one step ahead of hackers. Count on us to protect your valuable information and keep your business secure.
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Fill out our quick form to receive a no cost quote for services.
Managed Services include:
- Battery backup management
- Backup management
- Power management
- Third-Party vendor management
- Hardware & software consulting
- Disaster recovery
- Security Awareness Training
Plan #1: Co-Managed IT Alerting
This is ideal for companies that already have an on-site IT support professional but would like the advanced monitoring capabilities of partnering with a Managed IT Service provider (often referred to as Co-Managed IT). This is the minimum support contract for customers who want the discounted remote service rate.
Plan #2: Remote Support & Maintenance
This is the most popular option, as it provides the proactive benefits of professional monitoring and maintenance in the background plus unlimited access to our world class remote support with our industry leading response times.
Plan #3: Full Service Support & Maintenance
This plan is for the company that need the personal touch that comes with on-site support at no additional cost. Although most issues can be resolved quickly and remotely, be assured that when the need arises our highly skilled professionals will arrive to save the day.
Add-ons: Security
These are add-ons to any of our plans that provide the tools needed to keep users and devices on the network completely secure. We have done the research and curated the best in class products to keep business running smoothly while not compromising on security.
- Everything from Plan #1
- Semi-Annual Business Reviews (vCIO Service)
- Managed Next-Gen Antivirus (EDR)
- Website Filtering
- Employee Security Newsletter
- Automated Scheduled Maintenance
- Unlimited 9am to 5pm Remote Support
- Unlimited Expert Consulting
- Unlimited Technology Planning
- Unlimited Project Management
Adjust the sliders or click the numbers to type your own quantities.
This estimate is based on remote only per-device rates and is intended as a starting point. Contact us for a detailed quote tailored to your environment.
Get a Full Quote Today!
Fill out our quick form to receive a no cost quote for services.
Frequently Asked Questions (FAQ)
What is a managed IT service, and how does it work?
Managed IT service means Farmhouse Networking monitors, maintains, and supports your technology on an ongoing basis for a flat monthly fee. Instead of waiting for something to break, we work proactively in the background — patching systems, monitoring for threats, and resolving issues before they affect your business.
What is included in your managed IT plans?
All plans include proactive monitoring, remote support, patch management, and security tools. Our Remote Support plan adds unlimited help desk access and semi-annual business reviews. Our Full Service plan layers on unlimited on-site support, password management, detailed documentation, and top-priority queue placement. Security add-ons — including multi-factor authentication, email encryption, backup, and compliance management – are available on any plan.
How much does managed IT service cost?
Monthly pricing starts at $55 per month and scales based on the number of workstations, servers, and locations in your environment. Use the cost estimator on this page for a starting point, then submit our quote form for a proposal tailored to your setup.
What is the difference between your three managed IT plans?
Plan 1 (Co-Managed IT Alerting) is designed for businesses that already have internal IT staff and want advanced monitoring and discounted support rates. Plan 2 (Remote Support and Maintenance) is our most popular option and provides full proactive monitoring plus unlimited remote support. Plan 3 (Full Service) adds unlimited on-site visits at no extra charge for businesses that need hands-on support.
What are your contract terms?
We recommend annual contracts, which lock in your pricing for the full contract term. If you prefer flexibility, month-to-month contracts are also available. With month-to-month agreements, any price changes are applied to the next billing cycle.
Do you answer the phone live, or will I get voicemail?
We answer the phone live during business hours. No voicemail, no ticketing system maze — you reach a real human.
How fast do you typically resolve IT issues?
The majority of issues are resolved within 15 minutes. We assign the most qualified technician to your problem directly, rather than routing you through multiple tiers of support.
Do you provide on-site support, or is everything remote?
Both. Most issues are resolved remotely, which is faster. When hands-on work is needed, our technicians come to your location. On-site support is included in Plan 3 at no extra charge and is available on an as-needed basis on other plans.
What are your hours of operation?
We are available Monday through Friday, 9am to 5pm. We are closed on all major holidays including New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving weekend, Christmas Eve, and Christmas Day.
Do you offer emergency support outside of business hours?
Emergency services are available outside of business hours for mission-critical situations. Off-hours emergency support is triaged on a case-by-case basis and billed at a higher rate than standard service. See our Terms and Conditions for full details.
What industries do you support?
We work with businesses across professional services, healthcare, finance, and nonprofit sectors, as well as SMBs in a wide range of industries. Many of our clients operate in regulated environments with specific compliance and security requirements, and our team is experienced in meeting those standards.
Can you help with HIPAA or other compliance requirements?
Yes. We offer dedicated compliance services including HIPAA, PCI, and CMMC. Compliance management is also available as an add-on to any managed IT plan. We help document your environment, implement required controls, and support your readiness for audits, certifications, or assessments.
Do you outsource any of your support?
No. Farmhouse Networking is a USA-only operation. We do not offshore or outsource support. Every technician who works on your systems is part of our team.
What is co-managed IT, and is it right for my business?
Co-managed IT is for businesses that already employ internal IT staff but want the benefit of professional monitoring tools, a second line of support, and discounted service rates. Your in-house team handles day-to-day requests while we provide the infrastructure, tooling, and backup expertise behind the scenes.
Can you manage our third-party software and vendor relationships?
Yes. Third-party vendor management is included in our service offering. We coordinate with your software vendors, cloud providers, and hardware suppliers so you do not have to act as the go-between.
Where are you located, and what areas do you serve?
Our main office is in Grants Pass, OR. We also serve businesses in Medford, Eugene, Roseburg, Coos Bay, Klamath Falls, Clackamas, Sacramento, Albuquerque, and Santa Fe. Remote support extends our reach further for businesses that do not require regular on-site visits.
How do I get started?
Fill out the quote form on this page. We will review your environment, ask a few questions, and come back with a proposal that fits your size, industry, and support needs. There is no cost or obligation to request a quote.