Whether your company is a large or small business, you need technology to operate at peak efficiently to compete effectively. As reliance on technology grows, employees who normally fix the small stuff can quickly become overwhelmed. This leaves them unable to complete the tasks they were originally hired to perform.
Outside help is the answer in this increasingly complex network and computing environment. We call that help Managed IT Service.
The Managed IT Service provider learns about your unique business, understands technology, helps you make informed technology decisions , oversees computer maintenance tasks, and monitors all connected systems to ensure that your network, however complex, runs efficiently.
This is ideal for companies that already have an on-site support professional but would like the advanced monitoring capabilities of partnering with a Managed IT Service provider (often referred to as Co-Managed IT). This is the minimum support contract for customers who want the discounted remote service rate.
This is the most popular option, as it provides the proactive benefits of professional monitoring and maintenance in the background plus unlimited access to our world class remote support with our industry leading response times.
This plan is for the company that need the personal touch that comes with on-site support at no additional cost. Although most issues can be resolved quickly and remotely, be assured that when the need arises our highly skilled professionals will arrive to save the day.
These are add-ons to any of our plans that provide the tools needed to keep users and devices on the network completely secure. We have done the research and curated the best in class products to keep business running smoothly while not compromising on security.