Whether yours is a large company or a small business, you need technology to operate at peak efficiently to compete effectively. As reliance on technology grows, employees who normally fix the small stuff can quickly become overwhelmed and unable to manage the tasks they were hired to perform.
Outside help is one answer in this increasingly complex network and computing environment. We call that helper a Managed Service Provider.
The Managed Service Provider understands your technology needs, helps you make informed decisions on equipment acquisition or repair, oversees automation of computer maintenance tasks, and monitors all connected systems to ensure that your network, however complex, runs efficiently.
This is the most basic service offered. It is ideal for companies that already have an on-site support professional but would like the advanced monitoring capabilities of partnering with a Managed Service Provider (often referred to as Co-Managed IT). This is the minimum support contract for customers who want the discounted remote service rate.
This is the most popular option, as it provides the proactive benefits of professional monitoring and maintenance in the background. This plan also includes unlimited access to remotely connected support with our industry leading fast response times.
This plan is for the company that require the personal touch that comes with on-site support at no additional cost. Although most issues can be resolved quickly and remotely, be assured that when the need arises our highly skilled professionals will arrive to save the day.
This is an add-on to any of our plans to provide the tools needed to keep users and devices on the network completely secure. We have done the research and curated the best in class products to keep business running smoothly while not compromising on security.
Have questions? Give us a call. It’s that easy.