Small and medium-sized businesses (SMBs) face numerous challenges when it comes to managing their IT. Limited resources (both human and money), lack of expertise, and the need to focus on core business operations often make it difficult for SMBs to understand and manage technology needs. This is where Managed Service Providers (MSPs) come in. In this blog article, we will explore the reasons why SMBs should consider partnering with MSPs to enhance their IT capabilities and drive business growth.
Cost-Effective IT Solutions:
One of the primary reasons why SMBs need MSPs is the cost-effectiveness they offer. By outsourcing their IT needs to MSPs, SMBs can avoid the high costs associated with hiring and training an in-house IT team. MSPs provide a range of services, including network monitoring, data backup and recovery, cybersecurity, and software updates, all at a predictable monthly cost. This allows SMBs to allocate their resources more efficiently and focus on their core business.
Access to Expertise and Advanced Technology:
MSPs are experts in providing IT services and have a team of highly skilled professionals with expertise in variety of technology. By partnering with MSPs, SMBs gain access to the depth of knowledge and experience from IT experts who can handle complex tasks and provide strategic guidance. Additionally, MSPs stay up-to-date with the latest technology trends and can recommend and implement solutions that can help SMBs stay competitive in the market and safe from hackers.
Proactive IT Support and Maintenance:
MSPs offer proactive IT support and maintenance, which is crucial for SMBs. They monitor networks, identify potential issues, and take preventive measures to avoid downtime and disruptions. MSPs also provide regular software updates, security patches, and system maintenance, ensuring that SMBs’ IT remains secure and up-to-date. This proactive approach helps SMBs minimize the risk of costly IT failures and ensures smooth business operations.
Enhanced Data Security:
Data breaches and cyberattacks pose a significant threat to SMBs. MSPs play a vital role in safeguarding SMBs’ sensitive data and protecting them from potential security breaches. They implement robust cybersecurity measures, such as firewalls, antivirus software, and encryption, to ensure data confidentiality and integrity. MSPs can also conduct regular security audits and vulnerability assessments to identify and address any potential weaknesses in the IT infrastructure.
Scalability and Flexibility:
As SMBs grow, their IT needs evolve. MSPs offer scalable solutions that can adapt to changing business requirements. Whether it’s adding new users, expanding storage capacity, or integrating new software, MSPs can quickly and efficiently accommodate these changes. This scalability and flexibility allow SMBs to focus on their growth without worrying about the limitations of their IT infrastructure.
If your company could use the cost-effective solutions, access to expertise, proactive support, enhanced data security, and scalability that come from using a MSP, then contact us for assistance.
Businesses are face an increasing number of cyber threats. To protect sensitive data and prevent hackers from gaining access, implementing stronger security measures is crucial. One such measure is 2-factor authentication (2FA). Let’s look at the importance and security benefits of 2FA for businesses.
Enhanced Account Security:
2FA adds an extra layer of security to the traditional username and password login process. By requiring users to provide a second form of authentication, such as a unique code sent to their mobile device, it significantly reduces the risk of hackers from gaining access. Even if a hacker manages to obtain a user’s password, they would still need the second factor to gain access.
Mitigation of Password-related Risks:
Passwords are often the weakest link in security systems. Many users tend to reuse passwords across multiple accounts or choose weak and easily guessable ones or re-use the same password while incrementally changing a digit or two. With 2FA, even if a password is compromised, the additional authentication factor acts as a safeguard, making it significantly harder for attackers to gain access.
Protection Against Phishing Attacks:
Phishing attacks, where attackers trick users into revealing their login credentials, are a common threat to businesses. 2FA provides an additional layer of defense against such attacks. Even if a user unknowingly falls victim to a phishing attempt and enters their credentials on a fake website, the second authentication factor would prevent the attacker from accessing the account.
Compliance with Industry Regulations:
Many industries, such as finance, healthcare, government contractors, and e-commerce, are subject to strict data protection regulations. Implementing 2FA helps businesses meet compliance requirements and avoid potential penalties. It demonstrates a commitment to safeguarding sensitive customer information and builds trust with clients.
Cost-Effective Security Measure:
Implementing 2FA does not require significant financial investment. Many 2FA solutions are readily available and can be easily integrated into existing systems. Considering the potential financial and brand reputation damage caused by a security breach, the cost of implementing 2FA is minimal compared to the benefits it provides.
In an era where cyber threats are constantly evolving, businesses must prioritize security measures to protect their valuable data. 2-factor authentication offers a simple yet effective way to do so.
If your company is interested in implementing 2FA across the entire organization, then contact us for assistance.
This is the forth in a series that documents the Tier 3 / Co-Managed IT work we did to setup a wireless test bed for a Linux based scientific device. The testing environment included two different wireless network hardware types (Ubiquiti and Cisco). There was also a Synology device used for various purposes including hosting the Ubiquiti controller inside a Kubernetes container, providing certificate services, providing LDAP authentication, and providing RADIUS authentication. Each article will detail a separate piece of the project. This article shows the setup Synology LDAP server & certificates.
Setup LDAP Server
Login to Synology
Open Package Center
Install LDAP Server app
Open LDAP Server package
Enable LDAP Server
Create FQDN (something like Test.local)
Create password
Change Connection Settings
Disallow anonymous binds
Force clients to use encrypted connections
Change timeout to 10 minutes
Click OK
Click Apply
Click on Manage Groups
Click on Create
Give the Group a name
Click Next
Click Done
Click on Manage Users
Click on Create
Give the User a name
Add user email if appropriate
Create password
Click Next
Check mark next to new group previously created
Click Next x2
Click Done
Connect Synology to LDAP Server
Open Control Panel
Click on Domain / LDAP on left hand side
Click Join
Enter IP address of Synology
Enter Admin username / password
Choose STARTTLS encryption
Copy Base DN from LDAP Server app Settings tab
Click Next
Connection parameters will be check (fix any issues)
Configure LDAP Certificates
Open Control Panel
Click on External Access
Click on DDNS tab
Click Add
Choose Synology as service provider
Add hostname
Click Test Connection
Click OK
Click on Security on left hand side
Click on the Certificate tab
Click on Add
Add new certificate
Click Next
Create description
Get a certificate from Let’s Encrypt
Click Next
Add needed certificate information
Click Done
Click Settings button and choose appropriate LDAP server certificate
If your company has highly customized setup requirements that you need consulting for, then contact us for assistance.
In today’s digital age, where technology has become an essential part of our lives, ensuring the security of our online information has become more crucial than ever before. With cyber threats and attacks on the rise, it is vital for individuals and organizations to invest in comprehensive cyber security training. In this blog article, we will explore the importance of cyber security training and why it should be a top priority for everyone.
Protecting Confidential Information
One of the main reasons why cyber security training is essential is to protect confidential information. In our increasingly connected world, we store sensitive data, such as financial information, personal details, and business data, online. Without proper training, individuals become vulnerable to malicious attacks, such as phishing scams, data breaches, and identity theft. Cyber security training equips individuals with the knowledge and skills necessary to identify and prevent such threats, ensuring the protection of confidential information.
Mitigating Financial Losses
Cyber attacks can have devastating financial consequences for individuals and organizations. The cost of recovering from a cyber attack, including restoring compromised systems, investigating the breach, and compensating affected parties, can be significant. By investing in cyber security training, individuals and organizations can minimize the risk of falling victim to cyber attacks, thereby avoiding potentially crippling financial losses.
Safeguarding Reputations
In today’s hyper-connected world, reputation is everything. A cyber attack not only compromises the security of your information but also tarnishes your reputation. News of a data breach or cyber attack can spread like wildfire, damaging the trust that customers, clients, and partners have in you. By taking proactive measures and investing in cyber security training, individuals and organizations can safeguard their reputations and maintain the trust of those they interact with.
Staying Ahead of Evolving Threats
Cyber threats are constantly evolving, with hackers employing new techniques and strategies to breach systems and access sensitive information. Cyber security training ensures that individuals and organizations stay up to date with the latest cyber security practices, emerging trends, and new vulnerabilities. By staying ahead of evolving threats, individuals can better defend themselves against attacks and organizations can maintain a robust cyber security posture.
Building a Culture of Cyber Awareness
Cyber security is not just the responsibility of IT professionals; it is everyone’s responsibility. By promoting cyber security training, organizations can build a culture of cyber awareness among their employees. Ensuring that employees are equipped with the necessary knowledge and skills to identify and report potential threats reduces the attack surface and strengthens the overall security posture of the organization.
Conclusion
In a world increasingly reliant on technology and interconnectedness, the importance of cyber security training cannot be overstated. From protecting confidential information to mitigating financial losses and safeguarding reputations, cyber security training is crucial for individuals and organizations alike. By investing in comprehensive training programs, we can enhance our ability to identify and prevent cyber threats, ultimately creating a safer digital environment for all.
If your company is one of the 47% of companies that plan to add or change their cybersecurity solution this year, then contact us for assistance.
Farmhouse Networking was recently approached by the Portland Tribune for comment on the hack of the DMV. We were quoted in their article published yesterday. Here is our full advice:
What to do post DMV hack?
The breach that effected the Oregon DMV was part of a larger hack of the software known as MOVEit. The exploit of the vulnerability in this software was used to gain access to over 3.5 million Oregonians information including:
Name
Home and mailing address
License or ID number
Last four digits of Social Security number
This information can be used by hackers and other darkweb criminals to assume the identity of those whose information has been compromised and perform identitiy theft activities like applying for credit cards or tax fraud. Anyone with an active Oregon ID card or driver’s license should begin monitoring their credit report and look for any suspicious activity. If suspicious activity is found they should immediately call the following to freeze their credit and take actions to reverse the damages done:
Equifax: equifax.com/personal/credit-report-services or 1-800-685-1111 Experian: experian.com/help or 1-888-397-3742 TransUnion: transunion.com/credit-help or 1-888-909-8872
If your company is concerned about the possibility of a similar breach, then contact us for assistance.
This is the third in a series that documents the Tier 3 / Co-Managed IT work we did to setup a wireless test bed for a Linux based scientific device. The testing environment included two different wireless network hardware types (Ubiquiti and Cisco). There was also a Synology device used for various purposes including hosting the Ubiquiti controller inside a Kubernetes container, providing certificate services, providing LDAP authentication, and providing RADIUS authentication. Each article will detail a separate piece of the project. This article shows the basic setup of Ubiquiti Wireless Controller as a Docker instance on the Synology.
Power outages are a common occurrence in our area. While they may seem like a minor inconvenience, they can actually have a significant impact on your computer hardware. In this article, we will explore the negative effects of repeated power outages on computer hardware.
Hard Drive Failure
One of the most common negative effects of power outages on computer hardware is hard drive failure. When the power goes out, it can cause the hard drive to stop spinning abruptly. This sudden stop can cause the read/write head to crash into the disk platter, resulting in physical damage to the hard drive. In some cases, the hard drive may become completely unusable, leading to data loss.
Data Corruption
Power outages can also lead to data corruption. When the power goes out, any unsaved data in your computer’s memory is lost. This can cause files to become corrupted or damaged. In some cases, the entire operating system may become corrupted, making it impossible to boot up your computer.
Power Supply Damage
Finally, power outages can cause damage to your computer’s power supply. When the power goes out, it can cause a surge when the power comes back on. This surge can overload your computer’s power supply, causing it to fail. In some cases, the power supply may even catch fire, leading to a potentially dangerous situation.
Conclusion
In conclusion, power outages can have a significant negative impact on your computer hardware. From hard drive failure to data corruption, and power supply damage, there are many potential consequences of repeated power outages. To protect your computer from these negative effects, it’s important to invest in a high-quality uninterruptible power supply (UPS). These devices can help protect your computer from power surges and other electrical disturbances, ensuring that your hardware remains safe and functional.
If your company is not protecting its computers from the damaging effects of power outages , then contact us for assistance.
Mimecast KnowBe4 phishing simulation risk scoring employee training dashboard
As you know, we take cybersecurity and the protection of your accounts and data very seriously. That’s why we are always striving to provide you with tools and resources to help keep you and your employees safe from cybercrime.
The most common threat we are seeing is phishing messages delivering malware or stealing credentials. Even though your company might be protected with spam filtering, there are instances where these malicious messages could still appear in your employee’s inboxes. And it’s important we both arm them with as much education and resources as possible to understand and identify these phishes.
We have a new tool that we’d love to demonstrate for your or talk more about. It’s called Catch Phish, and it’s an email analysis and training tool. It connects right to your employee’s Outlook as a clickable application on every message. When clicked, the tool quickly, but safely, scans the important details of the message to find potential threats such as suspicious links or attachments, sender details, or message details such as threatening language or deactivation scares.
This tool is included in our cybersecurity training packages and can help provide the much needed cybersecurity education to all levels of staff.
Do you have 30 minutes to talk about reducing your risks with Catch Phish and our other cybersecurity awareness training tools, then contact us for assistance.
This is the second in a series that documents the Tier 3 / Co-Managed IT work we did to setup a wireless test bed for a Linux based scientific device. The testing environment included two different wireless network hardware types (Ubiquiti and Cisco). There was also a Synology device used for various purposes including hosting the Ubiquiti controller inside a Kubernetes container, providing certificate services, providing LDAP authentication, and providing RADIUS authentication. Each article will detail a separate piece of the project. This article shows the basic setup of Cisco Wireless Controller.
Setup of Synology NAS
Physically install hard drives into bays
Plug into network
Plug into power
Find IP address by pinging ‘Diskstation’ on network
Start web browser and connect to IP address
Run Setup Wizard
Install Synology OS on drives
Wait for reboot
Start setup
Give it a name
Create admin account / password
Install only important updates automatically
Sign-In to or Create Synology Account
Create quickconnect ID
Enable DSM backups
Create storage pool
If it states that no drives are available – check under HDD/SSD to see if there are required firmware updates. Install all available.
Use SHR-2 RAID
Choose all drives to be in the RAID (not m.2 cache drive)
Use Max Allocated size
Use Btrfs file system
Click Apply
Click OK to erase all drives
Open Package Center App
Accept terms of service
Update any Installed
Install LDAP Server and RADIUS Server
Close Package Manager
If your company has highly customized setup requirements that you need consulting for, then contact us for assistance.
We have decided to make a business change that includes no longer directly selling phone services, but instead we are moving our clients to RingCentral. They are the industry leaders in this type of service and their rates are very competitive. One of their killer features is the Teams integration
RingCentral for Teams – Embedded App
RingCentral for Teams embedded app enables calling from the Teams app to both internal extensions and external numbers. It’s the simplest way to supercharge the phone experience for both end users and IT admins without having to deploy a new app to end users. Most importantly, there’s no need for an added Microsoft calling or E5 license to capture this value. This solution is ideal for organizations that want to:
leverage RingCentral’s superior telephony while maximizing the value of their Teams investment
avoid the added cost of Microsoft’s calling license
With the RingCentral for Teams embedded app, users access an icon presented in Microsoft Teams. They can then place and receive calls, access voicemails and voicemail transcriptions, and send or receive an SMS or fax. These tools fill critical gaps in Microsoft Teams, transforming it from messaging and video meeting tool to a communications powerhouse. This approach is also a money saver, as it doesn’t require the added cost of a Teams Phone or E5 license.
If your company is currently using Microsoft Teams for communications and want to add the incredible functionality that RingCentral brings, then contact us for assistance.
And God will generously provide all you need. Then you will always have everything you need and plenty left over to share with others. As the Scriptures say,
“They share freely and give generously to the poor. Their good deeds will be remembered forever.”
For God is the one who provides seed for the farmer and then bread to eat. In the same way, he will provide and increase your resources and then produce a great harvest of generosity in you. - 2 Corinthians 9:8-10
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