We have decided to make a business change that includes no longer directly selling phone services, but instead we are moving our clients to RingCentral. They are the industry leaders in this type of service and their rates are very competitive. One of their killer features is the Teams integration
RingCentral for Teams – Embedded App
RingCentral for Teams embedded app enables calling from the Teams app to both internal extensions and external numbers. It’s the simplest way to supercharge the phone experience for both end users and IT admins without having to deploy a new app to end users. Most importantly, there’s no need for an added Microsoft calling or E5 license to capture this value. This solution is ideal for organizations that want to:
- leverage RingCentral’s superior telephony while maximizing the value of their Teams investment
- avoid the added cost of Microsoft’s calling license
With the RingCentral for Teams embedded app, users access an icon presented in Microsoft Teams. They can then place and receive calls, access voicemails and voicemail transcriptions, and send or receive an SMS or fax. These tools fill critical gaps in Microsoft Teams, transforming it from messaging and video meeting tool to a communications powerhouse. This approach is also a money saver, as it doesn’t require the added cost of a Teams Phone or E5 license.
If your company is currently using Microsoft Teams for communications and want to add the incredible functionality that RingCentral brings, then contact us for assistance.