We pray daily for client prosperity, protection, and thriving businesses
We are a faith forward company and part of our expression of the faith is our interaction with our clients.
Why pray?
We meet with our clients twice a year and during those meetings we discuss what is going on in their business. Part of this discussion is asking our clients if there is anything that we can be praying for their business or personally. Our owner believes in the power of prayer and takes each of these requests to God in prayer each morning. We have seen specific and powerful answers to our prayers, so we give God the credit for that.
If you or your company would like to be prayed for each morning then contact us and we will lift them up in prayer.
Our billing practices make us unique by offering clear, predictable pricing and no hidden fees for co‑managed IT services.
Our owner, Scott Carr, has been working in the Managed IT Service Provider (MSP) and computer support industry for over 30 years. During that time he owned several different companies and has worked for other larger MSPs. The main take away from this experience is that other companies are out for profit at the expense of the client’s business success. They bill for their time and hardware in ways that make them the most money without concern about whether it is a good fit for the client.
So what are your billing practices?
Hourly billing: Farmhouse Networking has always had the policy that to bill clients for a full hour when only working on the task for couple of minutes is just taking more than our fair share. We decided from the beginning to bill our clients in 15 minute increments to keep billing honest and fair to the companies we serve.
Contracts: For years, Farmhouse Networking would only have month-to-month contracts with all of its monthly managed clients. We recently made the change to shielding our clients from inflationary price increases by having them sign a year contract to lock in prices for that term. We still offer month-to-month contracts for our clients who want the freedom that kind of agreement brings.
Hardware: When Farmhouse Networking takes on the management of a new client, we do not have requirement for clients to change out their hardware to using only the vendors that we recommend. We work with the client to develop a 5-year plan of hardware replacement to spread the costs of keeping equipment up-to-date. We have partnered with several hardware wholesalers to get the best-fit products for our client’s need at the best prices. We cannot compete with major online retailers prices, but trust our clients want to support us and allow us to have the reasonable markup of 15% on the products we sell.
Charity prices: For those companies that meet our charitable donation criteria, Farmhouse Networking offers deeply discounted hourly rates, contract terms, and hardware. We do this so that the causes we believe in are able to better serve those in the deepest need.
If your company is looking to partner with a Managed IT Service Provider that is transparent and fair with their biling practices, then contact Farmhouse Networking to get a free quote.
Co-managed IT delivers unlimited remote support to minimize downtime and enhance productivity
Some may wonder why we include unlimited remote support in our most popular monthly IT managed services contracts. The answer is simple. Our founder worked for other MSPs and has kept tabs on the industry standards and does not agree with how they bill their clients.
How the other guys do it
Block Hour Contracts: There are many managed IT service companies out there who use this model which is very similar to the way many attorneys use a retainer – except in this case it is usually a monthly re-occurring charge. You pay a flat fee for a specified number of hours. The draw back of this is there are some months where you are over paying for the amount of time used and other months where you are charged overage fees.
Per User Contracts: The latest trend is to count the number of employees and charge a per user fee. This may seem appealing to companies with small numbers of users and large numbers of devices. The price for this kind of service is usually very high and the services included in the contract are not always clear. There is just too much room for inflated margins here. There can also be caps on the number of remote hours included in the contract which could result in overages.
How Farmhouse Networking does it
Per Device Contract: We take the average cost of supporting a particular device across all our clients then add a small margin to keep the lights on and our employees fed. There are no hidden fees or hour caps to our most popular monthly IT managed service contracts. Call us during business hours, have the phone answered by our professional staff, get fast and effective support, and go on with your work day.
If you are tired of getting the run around from your current IT service provider, call Farmhouse Networking for simple unlimited remote support.
Streamline client maintenance via RMM automation and AI at Farmhouse Networking
Farmhouse Networking (FHN) is constantly looking for ways to enhance the services that we offer to our clients. Automation and artificial intelligence (AI) are two technologies that have emerged to streamline this process.
FHN uses automation to manage tasks that are typically performed manually, such as system configuration, software installation, and server maintenance. By automating these tasks, FHN can prevent human error and ensure that their clients’ systems remain up to date and secure.
In addition, FHN uses AI to monitor clients’ systems for potential issues, such as hardware failure, security breaches, or performance issues. AI-powered systems can analyze data to detect patterns or anomalies that may indicate a problem, allowing FHN to act quickly based on this laser focused data to prevent downtime or data loss.
Contact us today to learn how Farmhouse Networking can future-proof your network with our innovative maintenance solutions.
We hold SABR meetings with clients to review IT performance, risks, and strategy, ensuring your business stays aligned, secure, and ahead of issues.
As a Managed Service Provider (MSP), one of our main objectives is to provide our clients with top-notch IT solutions. In order to achieve this, it is essential to have a clear understanding of your client’s needs, goals, and challenges. This is where Semi-Annual Business Review (SABR) meetings come in.
A SABR is a meeting between the Farmhouse Networking and the client, typically held in the Spring and Fall, to review the client’s IT infrastructure, identify areas of improvement, and develop a roadmap for the future. The SABR provides a structured framework for discussing IT needs and aligning them with business goals.
Why does Farmhouse Networking use SABR meetings with their clients?
Improve communication: SABR meetings are an opportunity for Farmhouse Networking to strengthen their relationships with clients. Through regular SABR meetings, Farmhouse Networking can improve communication with the clients, identify pain points, and develop a better understanding of the client’s business operations.
Identify areas for improvement: Regular network inventories and standards compliance reviews provide Farmhouse Networking with a comprehensive view of the client’s IT infrastructure, allowing us to identify areas for improvement, non-alignment with industry standards, and to develop a roadmap for addressing those areas.
Align IT with business goals: The SABR meeting helps align IT objectives with business goals by allowing the client to disclose their vision for the companies future. This ensures that the client’s IT infrastructure is working towards achieving those objectives that are important to the business.
Proactive approach: SABR meetings allow Farmhouse Networking to take a proactive approach to IT management. By identifying potential problems before they occur, Farmhouse Networking can prevent downtime, system crashes, and other issues that can negatively impact the client’s business operations.
By regularly conducting SABR meetings, Farmhouse Networking can ensure that their clients are receiving the best possible IT solutions, positioning them as trusted advisors in their field.
And God will generously provide all you need. Then you will always have everything you need and plenty left over to share with others. As the Scriptures say,
“They share freely and give generously to the poor. Their good deeds will be remembered forever.”
For God is the one who provides seed for the farmer and then bread to eat. In the same way, he will provide and increase your resources and then produce a great harvest of generosity in you. - 2 Corinthians 9:8-10
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