Small business leaders should review AI assistant security settings with their IT team to protect customer data and reduce cybersecurity risks.
Every department in your company is experimenting with AI assistants for drafting emails, analyzing documents, and answering questions—but mis‑sharing data with these tools is rapidly becoming a top cybersecurity concern. As the business owner, you need AI productivity without turning your data into the next breach headline.
Key security risks with online AI assistants
Employees paste sensitive data (contracts, passwords, customer lists, financials) into public AI tools, creating uncontrolled copies outside your security perimeter.
AI agents that connect to email, CRM, and file shares can over‑index data and ignore internal permissions, exposing information to users who should not see it.
Shadow AI—unapproved tools adopted by teams—means no vendor vetting, no logging, and no consistent security controls.
Mis‑configured orchestration and weak authentication give attackers new ways to abuse AI agents to access systems and data.
Action plan for you and your IT team
Define an AI usage policy
Specify what data is never allowed in public AI (customer PII, financials, credentials, trade secrets).
List approved AI tools, who may use them, and for what business cases, and require IT review for any new AI platform.
Harden AI tools technically
Enforce single sign‑on, multifactor authentication, and role‑based access to AI assistants tied to your identity platform.
Configure least‑privilege access to email, CRM, and file systems and enable audit logging for AI actions and data access.
Monitor, train, and prepare for incidents
Monitor for unsanctioned AI usage and phase in secure alternatives.
Train staff on safe prompting habits: strip identifiers, avoid secrets, and use internal assistants where possible.
Update your incident‑response plan to include AI mis‑sharing, compromised AI accounts, and vendor‑side issues.
How to answer customer questions
“Are you putting our data into ChatGPT?”
“We only use AI within secure, approved platforms, and we prohibit staff from pasting your identifiable information into public AI tools.”
“Could your AI assistant leak our information?”
“We enforce strict access controls, logging, and vendor security requirements to prevent unauthorized access or cross‑customer exposure.”
“What happens if something goes wrong?”
“We have a defined response plan that includes containment, investigation, and transparent communication if an AI‑related incident affects your data.”
How Farmhouse Networking can help SMBs
Farmhouse Networking can assess where AI is already in use across your environment, identify the highest‑risk workflows, and recommend safer, governed alternatives. We help you implement secure AI architectures, policies, and training so your team can adopt AI confidently while keeping customer data, intellectual property, and compliance obligations under control.
Email support@farmhousenetworking.com for more information about how Farmhouse Networking can help improve your business and secure AI use.
And God will generously provide all you need. Then you will always have everything you need and plenty left over to share with others. As the Scriptures say,
“They share freely and give generously to the poor. Their good deeds will be remembered forever.”
For God is the one who provides seed for the farmer and then bread to eat. In the same way, he will provide and increase your resources and then produce a great harvest of generosity in you. - 2 Corinthians 9:8-10
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