Had a client receive the message “There was a problem with your roaming profile…” after logging into another computer on the domain. Research and found that a simple registry fix was available, but most fixes wanted admins to export a key from another working profile then import it into the broken one. Here is the actual registry key that was used to fix the profile:
Registry Fix for roaming profile was not completely synchronized
- Open Registry Editor as the broken user and NOT administrator
- Navigate to HKCU > SOFTWARE > Microsoft > Windows NT > CurrentVersion > Winlogon
- Right click and choose New > String Value and give it the name ExcludeProfileDirs
- Enter the following – AppData\Local;AppData\LocalLow;$Recycle.Bin;OneDrive;Work Folders
- Logout and back in to test.
Hi, question please (!) – I go to the location you mention in the registry, and I already see something with your string but listed as ExcludeProfileDirs Reg_SZ and then the above string
I am going crazy with this issue.
Should I add the string as you describe and delete the existing one?
And, also, do I leave the name of the new string after right clicking as NewValue#1 or change it?
Found your directions on Google, hope you don’t mind helping me. thank you
Looks like I needed to update the post to include the name of the registry value. Thanks.
Since you already have this registry key, I have to ask first are you on wireless? Wireless and roaming profiles are a recipe for disaster.
Second is check the file server where the roaming profiles are stored to see if there are open file sessions, especially NTUSER.DAT, that are tied to that user or computer. You can run the command “openfiles -disconnect -id *” on the server to disconnect these sessions.
Feel free to contact us directly to see if we can help you.