We had a client referred to us last week who were in dire straits. They had been in the process of being bought by another similar company. The buyers had worked with the sellers to merge email hosting into their Office 365 account. Part way into the one year transition process the buyers became hostile and decided to cancel the deal. The buyers then stopped access to some of the key email accounts for the sellers. Then the buyers began contacting vendors that the sellers had worked with for years requesting that they cancel their accounts. They even went on social media and tried to blanket the sellers in bad reviews or derogatory posts.

Farmhouse Networking was brought in to help the sellers regain access to their email. We were able to regain access to the sellers former G-Suite account and get email flowing into those accounts again. We were also able to unblock the seller’s other email accounts in Office 365 and archive the data from those accounts for future reference. The seller is back in busines and continues the struggle to clean up the damage done by the buyer.

In light of the unfortunate situation faced by the sellers in the recent merger, it’s crucial for businesses to take proactive measures to safeguard their operations during such transitions. Here are some actionable steps to protect your business from similar scenarios:

• Ensure Security During Mergers:
  • Never give access to your company email system to the buyers until the deal is finalized.
  • Create a backup admin account to allow administrator access in case someone gets control of the main administrator account.
• Involve IT Experts:
  • Have an IT company manage your company’s email accounts and involve them in the merger process. Their expertise can be invaluable in ensuring the security and integrity of your email systems during transitions.

Don’t let a merger gone bad jeopardize your business. Contact Farmhouse Networking today to fortify your email systems and protect your operations from unforeseen disruptions.