Wanted to take a look at why prospective customers would not want Farmhouse Networking to be their Managed IT Service Provider. This article will be a little tongue-in-cheek, but will hopefully give you a fresh perspective on what to look for in a Managed IT Service Provider.

Why You Don’t Want to Work with Us

• We are IT Experts: They will point fingers and blame others instead of taking ownership of your IT problems. Who needs real solutions to problem or to do things the right way the first time – Band-Aid the issues until they go away themselves. 
• We know your software and hardware: There are lots of other Managed IT Service Providers who are IT generalists who have no experience in your industry who will charge you for their time while they stumble through fixing things.
• We live answer our phones: Why would you want to talk to a human who cares when you can simply leave voicemails and hope for a callback? Better yet you can spend your day in the maze of an automated phone menu trying to get to the department that is in charge of your problem. 
• We communicate: Who really needs to know what is going on with the tickets that are submitted? Isn’t it easier to just make a ticket and have faith in your Managed IT Service Provider to finish the task. It’s even better when they take over your computer and reboot the server before you can save anything. 
• We only hire the best: There are so many Managed IT Service Providers who are willing to hire just anyone and let them pretend to know how to fix your problems.
• We’re local: Who wants to have their computer issues handled by someone in their own country let alone within range to be able to show up quickly when things are really broken? Outsource everything important to your business to the lowest bidder from whatever country and make sure that they are unable to communicate effectively in English. 
• We’re established and growing: Fly-by-night companies are the way to go. Call up the company that advertises on obscure streaming videos to handle precious customer data. 

In all seriousness, take time to think about who is your company’s Managed IT Service Provider and how they are treating you. Consider Farmhouse Networking to take better care of your IT needs.