For any technology company seeking to move from the standard Break / Fix model to the Managed Service Provider (MSP) model, or for a company looking to automate their current MSP, the implementation of Remote Monitoring and Maintenance (RMM) software is key. Over the years our engineers have implemented and managed all the major RMM platforms – ConnectWise Automate, Kaseya VSA, Solarwinds N-Central, and Autotask / Datto RMM. We specialize in custom tailoring these RMM platforms to the needs of other MSPs. Here are the key elements of any RMM solution:
Farmhouse Networking is what is known as a Master MSP, which means that other smaller MSPs come to us to resell to them our already configured RMM solution. This allows these smaller MSPs to focus on customer service and sales while we take care of the maintenance and improvements of the RMM platform.
We are currently using the Solarwinds N-Central platform for our RMM. We have integrated monitoring for Webroot SecureAnywhere, Sophos Endpoint, and SentinelOne security services. We have deployments configured for printer management via PrinterLogic and website filtering via DNSFilter. There are hundreds of custom monitors, notifications, scripts, automations, and scheduled tasks already in place. Our pricing is highly competitive with the success of our clients in mind.